Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Leta Acura
St. Louis, MO
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Filter Reviews by Keyword
By Type
Showing 432 reviews
November 17, 2022
I Looked online at Frank Leta pre owned website and found a black Jeep Wrangler Sahara I decided to test drive. It was a nice car in my price range so we decided to purchase it and trade in my 2021 black exp a black Jeep Wrangler Sahara I decided to test drive. It was a nice car in my price range so we decided to purchase it and trade in my 2021 black explorer Timberline. I left the lot around 7:15 pm and after driving it for the evening I realized it would not work as our kiddo gets bad car sick. We reached out to the person who sold us our car the next morning and they wouldn’t respond so after a bit my husband decided to call the dealer. We were basically told since we signed papers we were out of luck that we couldn’t get my explorer back. If we wished to get it back we would be able to buy it back after it went through car certification(3,500 more money btw) or we could find a different car on the lot and they would “forget” about the jeep….what would be the difference and just getting my explorer back at this point. So I looked around and they said they had an 2018 Acura MDX I could see about getting into so I did. I should have known better when the ac didn’t work that it would be a big disaster but they assured me it would be fixed. So after waiting another 17days for the Acura MDX to go through certification I picked it up. It has been AWFUL to say the least. Screen goes on and off, sensors are all over the place, sun roof will open but wont crack, captain chair seat belt will not buckle every time. I have always had great buying experiences with cars until this place. I will never recommend or refer anyone to purchase a car from Frank Leta as I am highly disappointed. 😕 More
by milissab08
Employees Worked With
Brody Cohill
November 16, 2022
Wonderful car buying experience. Corey was our salesperson and he was great. He made this experience so easy. He listened and answered all our questions very well. He even follow-up Corey was our salesperson and he was great. He made this experience so easy. He listened and answered all our questions very well. He even follow-up with us after we purchased our MDX. I would highly recommend asking for Corey. He is one of the best salespersons we have ever worked with. More
by tkfingertalk
Employees Worked With
Corey
November 13, 2022
We are extremely satisfied with our whole Acura experience! Kevin Baker greeted us and has been great to work with. He was very knowledgeable and was able to answer our questions, we had a lot! experience! Kevin Baker greeted us and has been great to work with. He was very knowledgeable and was able to answer our questions, we had a lot! If he didn’t know something, he was able to find out. He made the car buying process for us a very positive one. We will definitely be life long customers! More
by DR. KEY
Employees Worked With
Kevin Baker
October 25, 2022
Claire Fallone is an incredible salesperson! She was helpful, 'present', observant and incredibly PATIENT throughout the entire process. When I buy a car, my intention is to keep that car for l She was helpful, 'present', observant and incredibly PATIENT throughout the entire process. When I buy a car, my intention is to keep that car for long term-- I do not buy a car with a plan to sell and buy again in a few years so this decision is very important to me. Claire understood my concerns and was able to settle my nerves every step of the way. I would highly recommend her! More
by Nicobella
Employees Worked With
Nick D, Jessica W
October 24, 2022
Sales and service team are always on point. Thank you Brett Johnson for an amazing experience with the purchase of my 4th Frank Leta vehicle. Thank you Brett Johnson for an amazing experience with the purchase of my 4th Frank Leta vehicle. More
by Shamrockrob1
Employees Worked With
Brett Johnson
