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Frank Leta Acura

St. Louis, MO

4.1
431 Reviews

11777 Tesson Ferry Road

St. Louis, MO

63128

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Showing 431 reviews

October 15, 2022

Jared was very professional. He listened to our needs and was willing to find the perfect fit for our situation. He kept us informed through the process. He made the experience f More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance department
October 10, 2022

About 5 years ago I purchased a 2017 TLX from Frank Leta. I was so impressed by the customer service Nick a salesman at the time that when i was in for my routine oil change he informed me of the great deals More

by tonyo5056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Aaron
October 05, 2022

Jared and Ahmed were pros! The service my wife and I received was unbelievable, we will be back! More

by leibsmason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Ahmed
October 05, 2022

My husband and I bought a Toyota Sienna about two months ago from Frank Leta, Jared and Ahmed were AMAZING! We went to 4 or 5 dealerships before we found Frank Leta so we got a bit of perspective on the way More

by danielledsmason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Ahmed
September 29, 2022

Jared, Sam, Nick and the entire team at Frank Leta Acura, made me feel right at home, and where I should be, to buy my car. Jared did a great job of getting me started and hearing what was important in the c More

by Bryan Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Sam, Nick
September 26, 2022

Jared was absolutely amazing! !! I ended up getting a 2017 Ford Escape S. Each time I came up there they were super slammed but tried their very hardest to help me out. Huge shout More

by Brittany Sieckmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Brody, Brett
September 14, 2022

We had a good experience working with Evan. Evan was easy to work with followed up with us on his day off and followed through on what he said. More

by don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica was great to work with in finance
Sep 23, 2022 -

Frank Leta Acura responded

We appreciate the feedback, Don, and are glad Evan was able to help with your vehicle.

September 12, 2022

My third purchase through Leta, always professional and top notch. Thank you Claire for making the experience yet another good one! More

by christaheath
Recommend Dealer
Yes
Employees Worked With
Claire
Sep 23, 2022 -

Frank Leta Acura responded

Thank you for the review! We are glad Claire was able to provide a positive experience and hope to help again in the future.

September 10, 2022

Horrible dealership. Sold me a car with two bent wheels on the driveline axle. Rusted brake calipers. These are just the simple things they chose not to do until i told t More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake and rod, Travis Morris
Sep 12, 2022 -

Frank Leta Acura responded

Nate, thank you for your feedback. I'm sorry that you haven't been completely satisfied with your experience. We'd love the opportunity to make things right. Please reach out to our service manager, Rod Kramer, at your convenience. Rod Kramer Service Manager rkramer@frankleta.com 314.828.4995

Sep 13, 2022 -

Nate responded

Of course. When i have time, I’ll bring the rusty rotors i still have from it. How can i make sure something will be done? Every time I deal with Rod nothing happens.

Sep 14, 2022 -

Frank Leta Acura responded

Nate, You can reach out to our General Manager, Travis Morss. His contact info is below. Travis Morss General Manager tmorss@frankleta.com 314.828.4952

Sep 23, 2022 -

Nate responded

After everything said and done. I would like to personally thank Travis Morris for getting the situation taken care of. They reimbursed me for the rotors.

August 28, 2022

Claire was very knowledgeable and professional. Would recommend buying a vehicle from her. The end More

by Jkjsissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire
Sep 23, 2022 -

Frank Leta Acura responded

We are glad Claire was able to provide a positive experience. Thank you for the review!

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