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Frank Leta Acura
St. Louis, MO
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 431 reviews
February 04, 2024
I have tried calling, leaving multiple messages for the General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even make a simple courtesy call. Nothing, finally on Friday February 2, 1024. I explained to the Sales Manager my concerns, including possibly of death. He understood this can be a life or death situation and he Guaranteed me he would absolutely call me back to further discuss to come to resolution. The Sales Manager just like the General Manager of Frank Leeta Acura WILL NOT RETURN RETURN EVEN A COURTESY CALL BACK. Frank Leta was put on actual notice of a potential life threatening problem with my Acura I purchased from Frank Leta and boy do I Regret ever being caught up with these unprofessionals who only care about profit. They will not make even the simplest of things right. NO CALL BACKS!! This will be your experience also, do you want to be treated the same way I have been treated? Because you can, but don’t bother with the phone, you will have to drive there every time you may need something done on your Acura! Thank you. More
by Stllaxman
Employees Worked With
Sales Manager and GM refuse to return a call!
January 29, 2024
They sold me a car without a spare tire or the key for the Lugnuts. I called management and they never returned a call. the Lugnuts. I called management and they never returned a call. More
by Stllaxman
Employees Worked With
I called management twice and they will not return a phone call or make things right! Avoid this dealership at all costs. Frauds!!
January 23, 2024
This was my first time purchasing with Frank Leta and working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta an working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta and ask for Kevin! More
by kelly.herberholt
Employees Worked With
Kevin Baker
April 11, 2023
This was my first purchase at Frank Leta, but working with Trent Adam's made it a great one. I believe we'll be back for sure...... thank you Tent. with Trent Adam's made it a great one. I believe we'll be back for sure...... thank you Tent. More
by sonya_thomas62
Employees Worked With
Trent Adams....Andrew?
April 10, 2023
I have worked with Trenton Adams on getting my new mustang and he has been absolutely wonderful! He has been very informative and helpful with some of the difficulties that occurred during the process mustang and he has been absolutely wonderful! He has been very informative and helpful with some of the difficulties that occurred during the process. He has also been very responsive whenever I had any questions after hours. 100 percent recommend working with him! More
by warnerdrew103
Employees Worked With
Trenton Adams
April 07, 2023
I had bought a Acura TLX from Kevin, loved him and could not be happier with it! Fixed everything we asked for and made it look like new! Highly recommend! not be happier with it! Fixed everything we asked for and made it look like new! Highly recommend! More
by Kylie Jones
Employees Worked With
Kevin Baker, Andrew Schofield
April 06, 2023
I have just had the pleasure to purchase from Frank Leta. Beyond professional!! They far exceeded the service I thought I would have received. I highly recommend. Thank you for going the extra mile!! Beyond professional!! They far exceeded the service I thought I would have received. I highly recommend. Thank you for going the extra mile!! More
by Jeff Pohrer
Employees Worked With
Matthew, Jared, Gloria
April 04, 2023
Thank you, Fatma! It was posted on Carfax - Frank Leta Acura Here is what I posted: I researched many SUVs before I decided to buy an Acura MDX. I have back and nec It was posted on Carfax - Frank Leta Acura Here is what I posted: I researched many SUVs before I decided to buy an Acura MDX. I have back and neck pain issues, so comfort and safety were my main concerns. I couldnt be more pleased with my Frank Leta Acura purchase, thanks to Fatma. There was fixable issue with my CPO car, but General Sales Manager Jeff Irby promised to make it right and he did just what he promised. Going forward, I will be a Leta for Life customer. More
by Ginger Claflin
Employees Worked With
Fatma, Gina and Jeff Irby
