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Frank Leta Acura

St. Louis, MO

4.1
431 Reviews

11777 Tesson Ferry Road

St. Louis, MO

63128

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Showing 431 reviews

February 04, 2024

I have tried calling, leaving multiple messages for the General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even More

by Stllaxman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager and GM refuse to return a call!
Feb 05, 2024 -

Frank Leta Acura responded

Stllaxman, thank you for your feedback. I'm very sorry to hear that you are experiencing difficulty getting ahold of our manager. Please reach out to feedback@frankleta.com with your contact info, and I'll make sure you get a response ASAP. Conversely, you can reach out to my general manager directly. His contact info is below. Adam Dorland adorland@frankleta.com 314.828.4952

January 29, 2024

They sold me a car without a spare tire or the key for the Lugnuts. I called management and they never returned a call. More

by Stllaxman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I called management twice and they will not return a phone call or make things right! Avoid this dealership at all costs. Frauds!!
Jan 30, 2024 -

Frank Leta Acura responded

Thank you for your feedback.  I'm sorry to hear that you experienced this issue.  My manager is looking into your situation, and will be reaching out soon to apologize, and see what we can do to make things right. 

January 23, 2024

This was my first time purchasing with Frank Leta and working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta an More

by kelly.herberholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Baker
January 16, 2024

My experience was absolutely amazing! Highly recommend this dealership! From sales to financing to picking up, everything was perfect! More

by Jen G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Hamzic
April 11, 2023

This was my first purchase at Frank Leta, but working with Trent Adam's made it a great one. I believe we'll be back for sure...... thank you Tent. More

by sonya_thomas62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Adams....Andrew?
April 10, 2023

I have worked with Trenton Adams on getting my new mustang and he has been absolutely wonderful! He has been very informative and helpful with some of the difficulties that occurred during the process More

by warnerdrew103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trenton Adams
April 07, 2023

I had bought a Acura TLX from Kevin, loved him and could not be happier with it! Fixed everything we asked for and made it look like new! Highly recommend! More

by Kylie Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Baker, Andrew Schofield
April 06, 2023

I have just had the pleasure to purchase from Frank Leta. Beyond professional!! They far exceeded the service I thought I would have received. I highly recommend. Thank you for going the extra mile!! More

by Jeff Pohrer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew, Jared, Gloria
April 05, 2023

Kevin baker was our rep that helped us he made everything so easy and we are very happy with the new car! More

by Nolenkrystal33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Baker
April 04, 2023

Thank you, Fatma! It was posted on Carfax - Frank Leta Acura Here is what I posted: I researched many SUVs before I decided to buy an Acura MDX. I have back and nec More

by Ginger Claflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatma, Gina and Jeff Irby