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Frank Leta Acura
St. Louis, MO
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
December 04, 2018
Great Customer Service It was a very smooth lease process. The entire staff was very helpful and explained everything from the leasing info to the vehicles operating featur It was a very smooth lease process. The entire staff was very helpful and explained everything from the leasing info to the vehicles operating features. More
by Mandi
Employees Worked With
Chris Burrow
November 23, 2018
Always a great experience Pulled into Frank Leta Acura without an appointment for a low pressure tire concern. They took our car in right away and advised that since I bought Pulled into Frank Leta Acura without an appointment for a low pressure tire concern. They took our car in right away and advised that since I bought the tires there, any repair would be at no charge. The nail was removed and tire repaired at no charge as discussed, and I was on the road with a clean car (they washed it for free as well) in no time. Waiting area is comfortable and the service advisors (mine was Brad) are always courteous. They never try to up-sell you services that you don't need, and only discuss Acura recommended maintenance items. If you're servicing an Acura, this place is great. More
by STCAcuraFan
Employees Worked With
Brad
November 03, 2018
Great A++ Experience Great buying experience. Pleasant, straightforward, no games. No pressure, excellent facilities. Looking forward to a long relationship. Nick D. has b Great buying experience. Pleasant, straightforward, no games. No pressure, excellent facilities. Looking forward to a long relationship. Nick D. has been great! Very friendly and professional vibe. Now if only Acura sold a crossover smaller than the RDX in the US my wife would be interested ;-) More
by mbhalpern
Employees Worked With
Nick Dubrouillet, Travis Morss, Wisler Ymonice
October 23, 2018
Smooth Lease Process Very pleased in dealing with Frank Leta Acura. Test drove and did all the negotiation through internet. No sales pressure encountered. Appreciate pr Very pleased in dealing with Frank Leta Acura. Test drove and did all the negotiation through internet. No sales pressure encountered. Appreciate prompt email replies with detailed breakdown of price by General Sales Manager, Travis Morss, prior to and also when finalizing lease. Acura Specialist Kyle Greer was a big help and patiently explained in detail inner workings of the new MDX. Also special thanks to Mr. Eddie Gelencir for his email communications addressing our inquiries. More
by khin63
Employees Worked With
General Sales Manager, Travis Morss, Acura Specialist Kyle Greer, Eddie Gelencir Business Development Manager.
October 04, 2018
Wonderful Experience My wife and I had no intention of purchasing a car that day when we went to Frank Leta Acura. The experience was the best. We were Lexus people, but o My wife and I had no intention of purchasing a car that day when we went to Frank Leta Acura. The experience was the best. We were Lexus people, but our sales person Brendan show us a wondeful experience, so we purchased a new 2019 RDX.Happy wife, happy life.............................. More
by lexnomore
Employees Worked With
Brendan and Besrat
September 29, 2018
My experience at a Frank Leta Acura Best experience ever. The quality of service and the courtesy are second to none. Will get my next vehicle from them as well. Thank you! Best experience ever. The quality of service and the courtesy are second to none. Will get my next vehicle from them as well. Thank you! More
by MROD
Employees Worked With
Deanna brady in sales and Wisler in Finamce.
September 28, 2018
Repeat Customer Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and Had a smooth and easy buying experience. Blake Mercurio, my salesman, was friendly and great to deal with. He led me through the entire process and kept me informed the entire time as he found the exact car (2019 RDX) that I wanted. He explained all the features and accessories and answered all questions I had. Wisler was also very friendly as he explained all the warranties and financing information to me. He made it easy to understand. This is the second car I bought from Frank Leta Acura. My TL was a great car and the service provided on it through the years by Frank Leta Acura made me come back when I started looking for a new car. More
by BobM123
Employees Worked With
Blake Mercurio, Wisler Ymonice
September 25, 2018
Awesome experience! I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great dea I had a great experience at Frank Leta Acura. My salesman Blake Mercurio was very knowledgeable about the cars and leasing options. Got me a great deal. More
by Doodah
Employees Worked With
Blake Mercurio
September 20, 2018
First-time Acura owner My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requir My Acura buying experience was smooth! I was greeted promptly upon arrival. Sean Brady, sales rep, was able to find an MDX that met all of my requirements and expectations. Quick and easy! Wisler Ymonice, finance manager, completed the paperwork in short order and was soon on my way home in my new ride. I am LOVING my new SUV and would definitely recommend this dealership. This was a seamless process from start to finish. More
by TammieT
Employees Worked With
Sean Brady, Wisler Ymonice
September 05, 2018
Cant beat a Leta...I've done it twice now Recently posted a review on Google for the Acura store and received a comical response. Just made excuses why they couldnt help because of the amount Recently posted a review on Google for the Acura store and received a comical response. Just made excuses why they couldnt help because of the amount owed on the vehicle and that's why they wanted a down payment ...that is the same thing I was told about my vehicle 2 weeks ago from the frank leta automotive outlet...you know why they want a downpayment? Because it alleviates them from having to offer more on a trade...and lower the price on the vehicle a person wants..guess what there are GOOD dealerships out there that will...that's how I was able to get out of my car and into a nice 2017 Buick...and that's how I got my wife out of her vehicle ..found a dealership willing to go the extra for its customers with NO down payment ...cant beat a Leta ...yeah right More
by Jdent1987
Employees Worked With
Dont remember
