Frank Leta Acura
St. Louis, MO
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I leased a 2010 TSX 2 years ago and every time I have been in for service or just stopped by to get my car washed the Service Department is amazing, they know my by name and deliver what they promise. Ca been in for service or just stopped by to get my car washed the Service Department is amazing, they know my by name and deliver what they promise. Can't Beat a Leta !!!!! More
I would give Frank Leta a very good review. This was my 4th Honda but my first from Frank Leta. My husband and I were debating between Honda and Nissan, he is the Nissan guy. I already knew Hondas were g 4th Honda but my first from Frank Leta. My husband and I were debating between Honda and Nissan, he is the Nissan guy. I already knew Hondas were good cars but I needed to convince my husband they were better. There were several perks that he was impressed with. The dealership was also very nice and friendly for my daughter. She is 3 and we were there a long time, she also loved Nate. He was cute with her. Nate has been very helpful and told me that I could call him anytime if there was anything I needed. So, with that being said, we were very happy with the experience. My one and only area that I was a little put off with was the finance part. We told him a number that we wanted to stay under, well after all the talk about the plans and warranty options, he gave us a number that was higher than that. I know his job and that he most likely gets something for selling these plans and extra warranties to each customer, but he didnt tell us that he put them in there. I had to ask and then he told me that both the coupon package and the warranty were in there. I dont like that, it seemed sneaky. Either way, I think customers should be given all prices with and without the "extras". I know he would have said it sooner or later but I felt like he added them in without asking if we for sure wanted both of them. I just wanted to add that in there, it made me nervous. More
BRAD SANDLER WAS OUR SALESMAN. BRAD WAS VERY PROFESSIONAL AND WAS ABLE TO ANSWER ANY QUESTIONS WE HAD CONCERNING OUR NEW CAR. WE WOULD NOT HESITATE TO PURCHASE ANOTHER AUTOMOBILE FROM HIM. PROFESSIONAL AND WAS ABLE TO ANSWER ANY QUESTIONS WE HAD CONCERNING OUR NEW CAR. WE WOULD NOT HESITATE TO PURCHASE ANOTHER AUTOMOBILE FROM HIM. More
My experience exceeded my expectation, and the purchase process was very professional, courteous and enjoyable -- I definitely recommend Frank Leta Acura as a dealership for an excellent purchase experienc process was very professional, courteous and enjoyable -- I definitely recommend Frank Leta Acura as a dealership for an excellent purchase experience More
Frank Leta has a terrific Service Dept. very thorough about the work that needs to be completed and very aware of people's time. I have become a loyal Leta Acura customer when it comes to servicing my M about the work that needs to be completed and very aware of people's time. I have become a loyal Leta Acura customer when it comes to servicing my MDX. Very friendly staff. More
I have used Frank Leta's Service Department since I bought my first Acura in 2005. They have always been courteous, informed and helpful. Their waiting room is outstanding with free drinks, coffee and bought my first Acura in 2005. They have always been courteous, informed and helpful. Their waiting room is outstanding with free drinks, coffee and some of the best popcorn I've ever had. When your service is complete the service writer always comes to the waiting room and explains what they have done and what you may need. They know me because many of the service writers that were there when I bought my first Acura are still there. They have helped with many issues over the years that saved me considerable money over time. It seems they have their eyes on getting customers to return. I'm ocnvinced that my loyalty to the service department got me the great trade-in I got when I bought my '10. I will continue to use Frank Leta for all my service needs......and for my next Acura!! More
Great friendly service. Can't be beat. Highly recommend the Frank Leta experience. I will use the service again and recommend it to family and friends. I rate them highly because of the first rate servic the Frank Leta experience. I will use the service again and recommend it to family and friends. I rate them highly because of the first rate service, the acccurate estimates and the great individual attention given to the customer. More
This has been by far the best Service Department I have ever been to. They treat you with such respect and friendliness. Each time I go in for service my car is returned looking as if it was new off the s ever been to. They treat you with such respect and friendliness. Each time I go in for service my car is returned looking as if it was new off the showroom floor. They take pride in all they do. Like it says Can't Beat A Leta !!!! Pam Oakes and her team are the best I recommend this Service Department to anyone even if they don't own a Acura/Honda.. The way you are treated makes it worth it every time. More
Going to Frank Leta Acura is always a plesant experience. The service staff is always ready, willing and able to take care of us as soon as we enter the sevice writer bay. They only recommend and never pus The service staff is always ready, willing and able to take care of us as soon as we enter the sevice writer bay. They only recommend and never push for extra services. Thanks everyone..... Great job! More
My wife and I were in the market for a new Acura recently. Some friends and co-workers own Acuras and recommended them highly. We knew how much (approx.) we would need to pay through our friends wh recently. Some friends and co-workers own Acuras and recommended them highly. We knew how much (approx.) we would need to pay through our friends who bought the same exact car(as it turns out from St. Louis/Mungenast Acura). We live close to South County and thought it would be much easier to have a relationship with a dealer nearby, so we went to Leta. BAD MISTAKE !! I have never encountered a more condescending and sneaky person than the car manager Allan Massengill !! He looked me right in the eye and said the things I asked for were impossible, that I was way off base. Well I guess they're working miracles at St. Louis/Mungenast because the things that are impossible at Frank Leta are getting done regularly at St. Louis/Mungenast !! And I say regularly because my co-worker who ended up buying at Mungenast said they had the same experience. He said they were made to feel very uncomfortable because of their ethnic background, language etc. (they're Chinese) My wife and I are from India. More




