Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Leta Acura
St. Louis, MO
437 Reviews
Frank Leta Acura, a trusted St. Louis Acura Dealer, offers a premier selection of new Acura cars, crossovers, and SUVs, complete with Lifetime Warranties. Serving the entire St. Louis area, we excel in selling top Acura models and provide comprehensive services including buying, selling, and trading, ensuring a seamless journey in acquiring your dream car. Our dealership's commitment extends beyond sales, as evidenced by our Leta for Life Program, which includes perks like car washes, pickup & delivery services, tech support, and more. At Frank Leta Acura, purchasing a vehicle is just the beginning. Our state-of-the-art Acura service center, equipped with the latest diagnostic tools and staffed by experienced technicians, guarantees top-tier care and maintenance for your vehicle. Whether you're eyeing a new Acura, trading in your current car, or seeking expert service, our dealership upholds the highest standards of customer satisfaction and automotive excellence.
As a premier Acura dealer in St. Louis, Frank Leta Acura offers an impressive selection of new Acura cars for sale, including the sophisticated Frank Leta Acura MDX SUV. Whether you're looking to buy, sell, or trade cars, our dedicated team is here to provide a seamless experience with a commitment to customer satisfaction. Explore our inventory and discover why we are the go-to destination for all your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 437 reviews
March 07, 2023
Hands down the worst dealership I have ever dealt with. I started the buying process January 3rd. I already turned down the vehicle once but they asked me to just come in and look at it. So I did, we agree I started the buying process January 3rd. I already turned down the vehicle once but they asked me to just come in and look at it. So I did, we agreed on a price and all was fine. About a week later, I found out that I got such a good deal on it, not because they are the greatest dealership ever, it was because it had been smoked in and I’m sure I haven’t found all the issues yet. When I mentioned it to the sales person he said go buy this off Amazon I’ll reimburse you, great, so more crap that I’ll have to deal with getting a check for. Well the 30 day mark hit, my temp tag expired and I still had no title paperwork. I was getting the run around about a lien release as if they didn’t know I work at a bank and if a loan is paid off it takes about 30 seconds to print a release off. I finally get ahold of a manager, all to figure out they never got a title or had a title at the time of purchase and they have to get one from the state of Illinois. They don’t stay in touch, they want to send me a dealer plate after I have called them 5 different times, I was told 3 times I’d get a dealer plate sent to me, and finally mid-end February I got a dealer plate, but I got it just in time for a state trooper to tell me it is illegal for me to drive my car with a dealer plate since I am in no connection with the dealership. I could get a $400 ticket if caught. Do you think Frank Leta cared about that when I called? Nope! It takes about 5 calls each time to get an actual person instead of a voicemail. I called with my husband this time to a different manager and I’m all the sudden told that poof my title just appeared and they are overnighting it but are refusing to reimburse and insurance payments I made or monthly payments that I have made (that is two so far) and not being able to drive it legally. The most they will do is refund the $25 late fee with the DOR. I go to the license bureau today, guess what?! The inspection report is outdated because it was dated in November. I didn’t get an updated inspection when I bought it. So now my 90 days for an inspection is up and I have to get that faxed to my local license office. So I call them and guess what, I get ANOTHER voicemail and no return call back. So I get to pay out of pocket an inspection on a new to me car because Frank Leta didn’t have there stuff together yet again. The excuse to not refund me anything $$ is because the paperwork said they have 60 days to get it to me. Well they used exactly 60 days but only a 30 day temp tag. This place is disgusting and will never recommend anyone to go here. As an update, no still haven’t heard from them. All I ask is they pay sales tax or refund me on payments and they won’t respond. More
by aoden1024
Employees Worked With
Brody Cohill, Eric Mettert, Jeff,
March 06, 2023
We purchased our first new Acura and had such a great experience with Frank Leta, thanks to Alyssa. She was very helpful from the moment we walked in through the door and even checking in days after the experience with Frank Leta, thanks to Alyssa. She was very helpful from the moment we walked in through the door and even checking in days after the purchase. I would highly recommend them to anyone looking to buy or trade. More
by Emina
Employees Worked With
Alyssa
March 01, 2023
Evan was great! He made it a very stress free and simple buying experience. He made sure to have the vehicle cleaned spotless when we got there. He made it a very stress free and simple buying experience. He made sure to have the vehicle cleaned spotless when we got there. More
by Khuskey
Employees Worked With
Evan
February 28, 2023
Everyone, especially our salesperson Chris, was very knowledgeable and friendly! Chris sat with me for over an hour showing me how to operate everything on my RDX! I will definitely recommend them to my knowledgeable and friendly! Chris sat with me for over an hour showing me how to operate everything on my RDX! I will definitely recommend them to my friends! More
by NancyTucek
Employees Worked With
Chris Dohm
February 27, 2023
Fatma was really helpful, very professional by the way which made us feel like home. She got us in the car we wanted. Thanks again! You’re awesome. Heather which made us feel like home. She got us in the car we wanted. Thanks again! You’re awesome. Heather More
by Heather
Employees Worked With
Fatma
