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Frank Leta Acura of Springfield

Springfield, MO

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484 Reviews

3130 S Campbell Ave

Springfield, MO

65807

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Showing 484 reviews

July 01, 2021

Absolutely trash customer service for after sale issues with warranties they sold. Poor follow through. The exact reason stereotypes exist for used car dealers. They don’t service vehicles they’ve sold eve More

by Nate
Purchase Time
Recommend Dealer
No
Employees Worked With
Chip Kidd, Adam Dorland
Jan 16, 2023 -

Frank Leta Acura of Springfield responded

Nate, thank you for your feedback. Our goal is to provide the best vehicle ownership experience, and it sounds like we didn't properly deliver on that. We'd love the opportunity to make things right! My general manager will be reaching out to see what we can do to resolve your issue. His contact info is below. Please reach out if we can be of any further service. Lucas Hart lhart@frankleta.com 417.838.9388

June 24, 2021

Our Product Specialist, Chip Kidd was very knowledgeable and professional. He answered all our questions and was very patient with us as we had a lot of questions. We are very satisfied with our new 2021 More

by Nade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Kidd
April 06, 2021

Sold my car to Acura of Springfield. They gave me $200 over what I asked for and treated me great. Even made sure I got back home, and Chip got me a coffee and doughnut. More

by josie.fair
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip Kidd
March 20, 2021

Acura of Springfield is definitely the best place in Springfield to buy a car. Everyone is so friendly and helpful and they stop at nothing to make sure you leave with exactly what you’re looking for. More

by Nicole Jarratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade McCamey, Brad Adams, Chip Kidd, Adam Dorland
March 17, 2021

omg!!! All I have to say it that if you are looking for a car plz, go here I promise you will not regret it. Myles,Tara ,Brad is so awesome and Went way beyond to help us, myles is so wonderful and helpf More

by Jeff missy childers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MYLES CANADY, Brad Adams, Tara Getman
February 23, 2021

Super helpful professional and down to earth. No xxxxxxxxxxxx or pressuring! They got me into what I wanted and what I could afford. Highly recommend! More

by Elizabeth Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Stephens, Tara Getman
February 06, 2021

This is my 6th car I have bought from this dealership! Jesse helped us with this newest purchase & his service is exceptional! The best place to buy a car, EVER! More

by BellaRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinucci
January 26, 2021

This was my second car buying experience. The first one was down right bad and I went into Acura of Springfield with very low expectations. The wife and I have mild credit and didn't expect to be approved More

by JustinBatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Harvill, Tara Getman
January 22, 2021

Great experience! Jesse was very helpful and great to work with! Would definitely recommend them to anyone. I will be a repeat customer in the future. More

by melissahickman80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinucci
January 21, 2021

I just recently bought a used car. Tara and Jessie helped me through the entire process and were absolutely amazing!! I will definitely be going back! More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinucci, Brad Adams, Tara Getman