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Mike Bailey
Mike Bailey at Frank Leta Buick GMC

Mike Bailey

Sales

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Mike Bailey

July 31, 2026

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Employee Rating

Great hassle free service. Got blacked out and illuminate emblems on my 2500 and they are AWESOME!! More

by redbirdfanatic88
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass, Dani Tharnish , Andrew Clark

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Jul 31, 2026

Frank Leta Buick GMC responded

It’s great to see your GMC 2500 sporting those new blacked-out and illuminated emblems, and we’re glad the install was smooth. Thank you for choosing us for this upgrade. We look forward to serving you again.

July 17, 2026

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Fabulous service and very professional with no wait time! Car was delivered just as promised. More

by Kim_alcorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Frank Leta Buick GMC responded

We’re delighted you experienced prompt, professional service on your Ford F-150 with no wait time. It’s great to hear your vehicle was completed and returned as promised. Let us know if we can help with anything else.

July 15, 2026

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Friendly staff and love the service department. Salesman Mike Bailey gets it done will make sure you’re happy! More

by jewellmauk
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 15, 2026

Frank Leta Buick GMC responded

Delighted to hear our friendly staff and service department exceeded your expectations. We appreciate you highlighting how Mike ensured a smooth experience and that you love your new Buick. Thank you for the five-star rating!

June 02, 2026

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Employee Rating

Friendly and very helpful with getting you in the right vehicle. Recommend this dealership to everyone. More

by stankoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Michael Vass, Dani Tharnish, Allen Williams

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Jun 03, 2026

Frank Leta Buick GMC responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Frank Leta Buick GMC.

Jun 04, 2026

Frank Leta Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 02, 2026

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Employee Rating

Dani was fantastic to work with, everyone was polite and professional. We love our new Buick! More

by cjmarler10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Dani Tharnish, Allen Williams

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Jun 02, 2026

Frank Leta Buick GMC responded

It’s great to hear that Dani and our team provided a polite and professional experience. Enjoy every drive in your new Buick. Thank you for sharing your feedback.

May 22, 2026

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Employee Rating

Communication was terrible. Had to call numerous times to get a call back. Even went back to service center to get answers. Was told I would be notified but never heard from the More

by bonrob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 27, 2026

Frank Leta Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 29, 2026

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this is the worst car buying experience i have ever had, i would not recommend this place to anyone More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 03, 2026

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 18, 2026

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (573) 837-4191.

March 31, 2026

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Employee Rating

Frank Leta was the best and easiest experience I’ve ever had!! I loved the whole staff! More

by cass.mklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass

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Mar 31, 2026

Frank Leta Buick GMC responded

We appreciate you taking the time to leave a five-star review. Our team is thrilled to know servicing your GMC Terrain went smoothly and was enjoyable. We’ll pass along your compliments to Mike and the rest of our staff.

January 10, 2026

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Employee Rating

If you’re looking for a car or truck Frank Let’s gas you! I have bought Several trucks from this dealership, they never disappoint. More

by pearlsfast57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby, Michael Vass , Steve Gilmore

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Jan 10, 2026

Frank Leta Buick GMC responded

Here at Frank Leta Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 06, 2025

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Employee Rating

Good service and reliable and well behaved staff and customer support care including accurate workers More

by taurosyden9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Dani Tharnish, Allen Williams

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Dec 07, 2025

Frank Leta Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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