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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.2
98 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 98 reviews

May 19, 2026

. The dealership was fine, but this survey sucks.And I wish that I didn't have to take a survey every single time somebody called me More

by mosestdunn
Recommend Dealer
Yes
Employees Worked With
Victoria
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May 18, 2026

Poor service and poor customer service. We traded off the car to another dealer. Lost all confidence in Frank Leta . More

by David
Recommend Dealer
No
Employees Worked With
Everyone there!
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May 18, 2026

I had a great experience with Sidney and Ali on my new truck purchase. Thanks More

by sroe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney ward and Ali in sales
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May 18, 2026 -

Frank Leta Buick GMC responded

Thank you for sharing your feedback on your new GMC 2500 purchase. We’re pleased our team provided a great buying experience. Congratulations again on your new truck!

May 17, 2026

Everyone was very friendly and made us feel at home. We looked for a vehicle at several dealerships but, the service did not compare to Frank Leta’s crew. That is why we chose to buy from Frank. More

by chd.mayfield
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy Elders
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May 17, 2026 -

Frank Leta Buick GMC responded

We’re pleased our team made you feel at home while you explored several dealerships. We’re honored you chose us for your new Buick Encore GX. Please reach out if you need anything.

May 16, 2026

The oil change went okay. The prior time I was in the dealership I had a warning light on. They put it on their computer and found out what was wrong. Said it would be covered More

by mygilliland
Recommend Dealer
Yes
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May 17, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

Took weeks to fix problem. Messed up fix and had to take truck back to get the fix fixed. Didn’t call back when i called to find out what was going on. Will never use frank let More

by beverlydarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria
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May 20, 2026 -

Frank Leta Buick GMC responded

Beverly, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 15, 2026

Been looking for just the right Yukon. They got this one in. Immediately contacted me. Made a fair offer. Deal done quickly. More

by wiggssa
Recommend Dealer
Yes
Employees Worked With
Dani
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May 15, 2026 -

Frank Leta Buick GMC responded

We’re delighted we found the perfect GMC Yukon for you and reached out right away. We’re pleased the offer met your expectations and the sale wrapped up swiftly. Thank you for the five-star review.

May 15, 2026

Svc was slow Other shops take about an hour, drain and replace with 7 qts plus filter, I furnished oil and filter More

by Mike_warren
Recommend Dealer
No
Employees Worked With
Svc was slow
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May 20, 2026 -

Frank Leta Buick GMC responded

Mike, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 15, 2026

Had a good experience with our salesman- Andrew. He was informative and patient. The whole process was smooth and I was kept informed of each step. More

by Daylisa_55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Clark
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May 15, 2026 -

Frank Leta Buick GMC responded

Thank you for letting us know our sales team provided the clear communication and patience you needed. We’re glad the purchase process felt seamless and each step was explained. Enjoy your new Buick Enclave and know we’re here if you need anything.

May 12, 2026

Very informative and helpful. They were very informative and helpful with my truck. They are always curious and professional. More

by Travisspane
Recommend Dealer
Yes
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May 13, 2026 -

Frank Leta Buick GMC responded

It’s great to hear our team was informative and helpful with your GMC Sierra 1500. We’re glad our inquisitive approach and professional service stood out. Looking forward to assisting you again.

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