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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.1
134 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 134 reviews

May 16, 2026

The oil change went okay. The prior time I was in the dealership I had a warning light on. They put it on their computer and found out what was wrong. Said it would be covered More

by mygilliland
Recommend Dealer
Yes
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May 17, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

Took weeks to fix problem. Messed up fix and had to take truck back to get the fix fixed. Didn’t call back when i called to find out what was going on. Will never use frank let More

by beverlydarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria
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May 20, 2026 -

Frank Leta Buick GMC responded

Beverly, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 15, 2026

Been looking for just the right Yukon. They got this one in. Immediately contacted me. Made a fair offer. Deal done quickly. More

by wiggssa
Recommend Dealer
Yes
Employees Worked With
Dani
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May 15, 2026 -

Frank Leta Buick GMC responded

We’re delighted we found the perfect GMC Yukon for you and reached out right away. We’re pleased the offer met your expectations and the sale wrapped up swiftly. Thank you for the five-star review.

May 15, 2026

Svc was slow Other shops take about an hour, drain and replace with 7 qts plus filter, I furnished oil and filter More

by Mike_warren
Recommend Dealer
No
Employees Worked With
Svc was slow
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May 20, 2026 -

Frank Leta Buick GMC responded

Mike, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 21, 2026 -

Frank Leta Buick GMC responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (573) 837-4191 so we can make your experience a positive one.

May 15, 2026

Had a good experience with our salesman- Andrew. He was informative and patient. The whole process was smooth and I was kept informed of each step. More

by Daylisa_55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Clark
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May 15, 2026 -

Frank Leta Buick GMC responded

Thank you for letting us know our sales team provided the clear communication and patience you needed. We’re glad the purchase process felt seamless and each step was explained. Enjoy your new Buick Enclave and know we’re here if you need anything.

May 21, 2026 -

Frank Leta Buick GMC responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

Very informative and helpful. They were very informative and helpful with my truck. They are always curious and professional. More

by Travisspane
Recommend Dealer
Yes
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May 21, 2026 -

Frank Leta Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 11, 2026

Salesman was very friendly & down to earth, but was curious to see the popcorn machine working. Will continue to patronize this dealership through the life of this vehicle. More

by TeddyBear
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
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May 12, 2026 -

Frank Leta Buick GMC responded

We appreciate you highlighting our team’s friendly approach. We’re glad you felt at ease and enjoyed our showroom hospitality. We look forward to supporting you and your Buick for many years ahead.

May 25, 2026 -

Frank Leta Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2026

Was pleased with their work and knowledge of repairs. Everyone was very nice that I dealt with. More

by Peggymiles11
Recommend Dealer
Yes
Employees Worked With
Paul
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May 09, 2026 -

Frank Leta Buick GMC responded

It’s great to know our team’s expertise met your expectations and that you enjoyed working with our staff. Feel free to reach out if you need anything else for your Buick.

May 09, 2026

I was messaging with Dakota on Facebook and he knew my wife or I was coming to look at a car yesterday afternoon. I left work 2 hours early to drive almost 2 hours to see the car and it had been taken to More

by casey63
Recommend Dealer
No
Employees Worked With
Dakota
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May 14, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 22, 2026 -

Frank Leta Buick GMC responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (573) 837-4191 when you have a chance. Thank you, and we look forward to hearing from you.

May 09, 2026

Very helpful, pleasant, guick associates helped and work was done as promised. Will keep using LETA More

by kuehncandjkuehn
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 09, 2026 -

Frank Leta Buick GMC responded

It’s great to know our team provided prompt and friendly assistance and completed service on your GMC Sierra 1500 as promised. We appreciate your loyalty and look forward to serving you again.

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