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Michael Vass

Overview Reviews (34) Inventory (260)

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Michael Vass

Sales Manager - Finance Director

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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4.5

34 Reviews

Overview Reviews (34) Inventory (260)

4.5

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Michael Vass

October 22, 2026

Dealership Rating

Employee Rating

The only dealership in a 100 mile radius who had what we needed. Single cab 8ft bed needed. Single cab 8ft bed More

by Esmagill

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drakye ?

Oct 22, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2026

Dealership Rating

Employee Rating

They are so helpful! Great people! They changed the oil and rotated the tires. And they fixed the clicking noise😊👍 Great people! They changed the oil and rotated the tires. And they fixed the clicking noise😊👍 More

by jdshelton53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Dani Tharnish, Allen Williams, Mike Bailey

Oct 15, 2026 -

Frank Leta Buick GMC responded

Providing helpful service is what our team strives for. Knowing we could change your oil, rotate your tires, and eliminate that clicking noise on your Buick Enclave is truly rewarding.

October 09, 2026

Dealership Rating

Employee Rating

Service department has been friendly & professional each time I visit. They do a great job of keeping me informed about my car & the service they are doing to it. time I visit. They do a great job of keeping me informed about my car & the service they are doing to it. More

by jabarretthhr

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dani Tharnish

Oct 10, 2026 -

Frank Leta Buick GMC responded

Hearing that our service department’s friendly professionalism and clear updates have made each visit positive means a lot to our service team. We’re pleased we could keep you informed about the work on your GMC Canyon. Thank you for trusting us with its care.

October 07, 2026

Dealership Rating

Employee Rating

I love the people there. and when sind to get you the person was sweet and when sind to get you the person was sweet More

by brewerynorma

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby

Oct 07, 2026 -

Frank Leta Buick GMC responded

Knowing you felt welcome and cared for means a lot to our team. We appreciate your kind words about your EcoSport purchase.

September 24, 2026

Dealership Rating

Employee Rating

I came in super bummed because I needed a new car and was only going in for options. I walked out with a vehicle, Andrew was absolutely fantastic and even though he’s still kind of new, he knew what he was t only going in for options. I walked out with a vehicle, Andrew was absolutely fantastic and even though he’s still kind of new, he knew what he was talking about and very thorough with his sale. Very nice man! More

by Elephantfrog345

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Pettit, Jeff Irby, Dani Tharnish, Allen Williams, Mike Bailey , Andrew Clark

Sep 24, 2026 -

Frank Leta Buick GMC responded

Knowing that your visit shifted from exploring options to driving home in a new Buick Envista is rewarding. Your praise of our associate’s knowledgeable and thorough support means a lot to us.

August 15, 2026

Dealership Rating

Employee Rating

Great dealership very knowledgeable salespeople. Will definitely tell a friend. Great follow up after the sale Will definitely tell a friend. Great follow up after the sale More

by striplett60

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 15, 2026 -

Frank Leta Buick GMC responded

Your praise of our knowledgeable sales team and thorough follow-up shows how we prioritize ongoing support. We’re pleased your purchase of the new GMC 2500 went well. Knowing you’ll recommend us to a friend means a lot to our team.

August 13, 2026

Dealership Rating

Employee Rating

Dealership was very busy on the day we were there, overall good service provided. I felt a little rushed at the end with negotiations and probably would walk away the next time feeling I probably ove overall good service provided. I felt a little rushed at the end with negotiations and probably would walk away the next time feeling I probably overpaid on the vehicle I purchased and didn’t get the trade that I was expecting on my vehicle. Lesson learned. More

by bamcclanahan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 14, 2026 -

Frank Leta Buick GMC responded

"Thank you for your feedback and for choosing us. We're glad you had an overall positive experience. We appreciate your honesty regarding the negotiation and trade-in process, and we're sorry you felt rushed at the end. Your comments are valuable and will help us improve the experience for future customers."

August 06, 2026

Dealership Rating

Employee Rating

Believe you had second key, and tried to charge me for it. Not good move it. Not good move More

by dgrove58

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Aug 07, 2026 -

Frank Leta Buick GMC responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 334-5672 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 04, 2026

Dealership Rating

Employee Rating

Was great to work with! Found exactly what we wanted and got the deal done quickly. Found exactly what we wanted and got the deal done quickly. More

by kaleb.green

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dani Tharnish , Brooke Johnson

Aug 04, 2026 -

Frank Leta Buick GMC responded

We’re glad you could find exactly what you wanted and that your new GMC Terrain purchase wrapped up quickly. Your praise and five-star rating mean a lot to our team.

July 31, 2026

Dealership Rating

Employee Rating

Great hassle free service. Got blacked out and illuminate emblems on my 2500 and they are AWESOME!! Got blacked out and illuminate emblems on my 2500 and they are AWESOME!! More

by redbirdfanatic88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dani Tharnish, Mike Bailey , Andrew Clark

Jul 31, 2026 -

Frank Leta Buick GMC responded

It’s great to see your GMC 2500 sporting those new blacked-out and illuminated emblems, and we’re glad the install was smooth. Thank you for choosing us for this upgrade. We look forward to serving you again.

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