Michael Vass
Michael Vass at Frank Leta Buick GMC

Michael Vass

Sales Manager - Finance Director

Frank Leta Buick GMC

511 S Kingshighway St
Cape Girardeau, MO 63703

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Michael Vass

September 24, 2026

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Employee Rating

I came in super bummed because I needed a new car and was only going in for options. I walked out with a vehicle, Andrew was absolutely fantastic and even though he’s still kind of new, he knew what he was t More

by Elephantfrog345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2026

Frank Leta Buick GMC responded

Knowing that your visit shifted from exploring options to driving home in a new Buick Envista is rewarding. Your praise of our associate’s knowledgeable and thorough support means a lot to us.

August 15, 2026

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Great dealership very knowledgeable salespeople. Will definitely tell a friend. Great follow up after the sale More

by striplett60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2026

Frank Leta Buick GMC responded

Your praise of our knowledgeable sales team and thorough follow-up shows how we prioritize ongoing support. We’re pleased your purchase of the new GMC 2500 went well. Knowing you’ll recommend us to a friend means a lot to our team.

August 13, 2026

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Dealership was very busy on the day we were there, overall good service provided. I felt a little rushed at the end with negotiations and probably would walk away the next time feeling I probably ove More

by bamcclanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Frank Leta Buick GMC responded

"Thank you for your feedback and for choosing us. We're glad you had an overall positive experience. We appreciate your honesty regarding the negotiation and trade-in process, and we're sorry you felt rushed at the end. Your comments are valuable and will help us improve the experience for future customers."

August 06, 2026

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Believe you had second key, and tried to charge me for it. Not good move More

by dgrove58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 07, 2026

Frank Leta Buick GMC responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 334-5672 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 04, 2026

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Was great to work with! Found exactly what we wanted and got the deal done quickly. More

by kaleb.green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dani Tharnish , Brooke Johnson

Aug 04, 2026

Frank Leta Buick GMC responded

We’re glad you could find exactly what you wanted and that your new GMC Terrain purchase wrapped up quickly. Your praise and five-star rating mean a lot to our team.

July 31, 2026

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Great hassle free service. Got blacked out and illuminate emblems on my 2500 and they are AWESOME!! More

by redbirdfanatic88
Recommend Dealer
Yes

Other Employees Tagged: Dani Tharnish, Mike Bailey , Andrew Clark

Jul 31, 2026

Frank Leta Buick GMC responded

It’s great to see your GMC 2500 sporting those new blacked-out and illuminated emblems, and we’re glad the install was smooth. Thank you for choosing us for this upgrade. We look forward to serving you again.

July 23, 2026

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Great service department. Everyone is very friendly and helpful. Even with a newly redesigned vehicle issues they are still able to help with figuring out how to correct the i More

by tpoole64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tobias Winters

Jul 23, 2026

Frank Leta Buick GMC responded

It’s rewarding to know our team’s friendliness and support stood out during your visit. We’re glad we could navigate the redesigned aspects of your GMC and resolve any concerns. We look forward to helping you again.

July 21, 2026

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Fast. Pleasant. Streamlined. Everyone knew what they were doing. Very helpful and upbeat. Very good experience. More

by jeaninjackson
Recommend Dealer
Yes

Other Employees Tagged: Michael Vass

Jul 21, 2026

Frank Leta Buick GMC responded

It’s wonderful to know your Cadillac CT5 purchase was quick and upbeat. Thank you for sharing your positive experience with our team.

July 11, 2026

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Thjs is my 2nd vehicle purchase within 6 months from frank leta and my favorite saleslady danni she made the process super easy and we live iver 2 hrs away and she made sure she went out of her way on More

by arthurwroblewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Irby, Dani Tharnish

Jul 11, 2026

Frank Leta Buick GMC responded

It’s great to hear you chose another Jeep Wrangler Unlimited with Dani. We’re pleased she made the process seamless despite the two hour drive by sending photos, videos, and ensuring a pressure free experience from the test drive through paperwork. We look forward to assisting you again soon.

June 28, 2026

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Frank Leta Buick and GMC- Cape Girardeau, MO where professionalism meets hometown hospitality. Exceptional customer service and attention to detail! Brooke Johnson really takes the time to explain eve More

by grahamdanni87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Johnson, Sales Dept.

Jun 28, 2026

Frank Leta Buick GMC responded

We’re delighted you enjoyed our hometown hospitality and attention to detail when picking up your used Chevrolet Blazer. Michael is glad he could guide you through every step to ensure you felt confident in your purchase. Thank you for sharing your experience.

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