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Frank Myers Auto Maxx

Winston-Salem, NC

4.9
426 Reviews
The Myers Family has been serving the Triad community for more than 100 years. Frank Myers Auto Maxx specializes in helping people find, qualify for and own the vehicle of their dreams with little or no money down…even with less than perfect credit. Frank Myers Auto Repair is committed to providing a convenient, ethical and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to insure additional repairs and expenses are kept to a minimum. ABOUT FRANK MYERS AUTO MAXX: Frank Myers opened the original Frank Myers store more than 100 years ago in Flint Hill, NC (now East Bend). His grandson, Franklin Myers, and his great-grandson, Tracy Myers, have continued the Myers family tradition of being successful entrepreneurs for more than 10 decades. Their car dealerships and the rest of their family-owned businesses have employed hundreds of people and continue to serve happy customers. AWARDS: recognized as the best used car dealership in the Triad by the readers of YES! Weekly for 5 consecutive years, the best place to buy a used car in the Triad by the readers of the Winston Salem Journal, and one of the fastest growing small businesses in the country for 6 consecutive years by INC magazine. For more information on Frank Myers Auto Maxx, please visit their website at: http://www.frankmyersauto.com
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4200 N Patterson Ave

Winston-Salem, NC

27105

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Showing 426 reviews

March 04, 2022

Had a great experience with Jessica here at frank myers love my new car I’ll refer others More

by Lynwoodgillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Frank Myers Auto Maxx responded

Now THAT is what we like to hear, Lynwoodgillis. Thank you!

March 02, 2022

This is a good place to come to and get a vehicle ask for Jessica she will show you how to do it i have been here several times and worked with her each time impeccable customer service. More

by Bearabe2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Frank Myers Auto Maxx responded

We're happy that Jessica was able to help you out, Bearabe2015. Thank you for your business. YOU are appreciated.

February 23, 2022

They worked hard and fast to help get us into a great vehicle without just trying to make money off of us. More

by tabitha7884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Frank Myers Auto Maxx responded

We appreciate your kind words, tabitha7884, and we appreciate YOU!

February 21, 2022

I had a good experience with jessica i couldnt ask for a better person to deal with More

by Gladysnorman22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

You were a lot of fun to work with, Gladysnorman22. Thank you.

February 19, 2022

Jessica was amazing she was able and o get everything worked out over the phone before I even got in the building. I’ll will continue to buy cars from frank myers this is my 2nd one!! More

by Kermit.goff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

Congratulations on your 2nd purchase and welcome back to the Frank Myers Auto Maxx Family. We appreciate you.

February 01, 2022

This dealership works diligently to help the customers no matter your credit score or financial situation . More

by Woo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Byrom
Feb 21, 2022 -

Frank Myers Auto Maxx responded

Thank you, Woo. It's an honor and a blessing to help our customers.

January 31, 2022

I love Frank Meyers, everyone else said no. They didn't worked with me, very friendly group of people, and very kind. I recommend them to everyone. More

by deblyn415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

Thank you for being so easy to work with, deblyn415. We're grateful.

January 29, 2022

Good service overall. Some information was poorly communicated, but we are satisfied with the overall results. More

by skylettekoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.T. Cleghorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

We appreciate your transparency and your honesty, skylettekoon. We're sorry that our communcation wasn't as good as it should have been. Please reach out to our owner direct at 336-831-0646. His name is Tracy Myers and he wants to talk with you about what happened. His goal is to create an action plan to make sure the Team improves. Thank you and we look forward to hearing back from you soon.

January 22, 2022

Jessica was amazing this is the 2nd car I have purchased from her and her customer service is never anything less than amazing I'll continue to purchase cars from her as long as she is there. She greets you More

by wardwallace57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Frank Myers Auto Maxx responded

Thank you very much, wardwallace57. We appreciate your kind words about Jessica and your car buying experience at Frank Myers Auto Maxx. We hope you enjoy your nicer, newer car for many years.

January 15, 2022

It was pleasant; but the financing was declined and at this point am not sure where this deal stands More

by Cjsmith964
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Terradas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Frank Myers Auto Maxx responded

Good afternoon, Cjsmith964. I'm disappointed that you changed your review...especially after we just spoke about what happened this morning. I can assure you that we have financing available for you. We simply can't get any definitive answers for you today because banks are closed. We look forward to getting the information we're looking for on the next business day, pending the possible bad weather, and making you happy with your nicer, newer vehicle like you deserve. Enjoy your weekend and stay safe out there. We'll talk soon.

Jan 15, 2022 -

Cjsmith964 responded

My financing was declined and this has been a disaster

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