403 Reviews of Frankfort Toyota - Service Center
Frankfort versus Louisville We are new to the area and live roughly equidistance between Frankfort and Louisville. My Tacoma was due to have oil change. Just because I go to Loui We are new to the area and live roughly equidistance between Frankfort and Louisville. My Tacoma was due to have oil change. Just because I go to Louisville so often, I decided to give Frankfort Toyota a try. Very pleased with the choice! They were thorough, extremely polite, and didn't try to sell me something I didn't need. Service was done quickly with fruit, coffee, Danish, and water in the waiting area. I will be giving all of my Toyota service needs and potential new purchases to Frankfort Toyota. More
Oil Change This dealership is reasonable for oil changes and inspections . However, they will always try to up-sale services . It is best to always get a second This dealership is reasonable for oil changes and inspections . However, they will always try to up-sale services . It is best to always get a second opinion on anything that they recommend from a trusted mechanic. More
First service on 2019 tundra Took my new tundra in for the first complimentary service and oil change. Beth in service was very friendly and professional , great experience! Would Took my new tundra in for the first complimentary service and oil change. Beth in service was very friendly and professional , great experience! Would recommend this dealer to friends. More
Great service Had appointment. When I arrived, they were ready for me and started work immediately. Very professional. All employees I encountered were friendly. Wo Had appointment. When I arrived, they were ready for me and started work immediately. Very professional. All employees I encountered were friendly. Work was done in a timely manner, and soon they had me rolling out!! (Side note: the waiting area is a 10 out of 10!) More
Always friendly and helpful! I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and mak I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and make you feel like a valued customer. They make me loyal to the Toyota brand. More
Great customer service I've been here twice and was well taken care of. Easy to set appointments, friendly & professional staff. All are helpful and competent. I appreciated I've been here twice and was well taken care of. Easy to set appointments, friendly & professional staff. All are helpful and competent. I appreciated the offer of free shuttle service. More
Pleasant experience with excellent service Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee and sweets, which is right up my alley🙂 More
Great service I was treated nicely and was provided great service. The car work took a little longer than was expected so I was given a discount which I appreciated I was treated nicely and was provided great service. The car work took a little longer than was expected so I was given a discount which I appreciated More
Quick and efficient I had a 9a appointment for my 10,000 mile service. When I arrived the assistant was at my car when I stopped. She did her preliminary documentation, l I had a 9a appointment for my 10,000 mile service. When I arrived the assistant was at my car when I stopped. She did her preliminary documentation, led me to her desk, confirmed what I was there for, had me sign the sheet stating what the dealer was to do and I was leaving less than 60 minutes later. Quick and efficient. More
Quick and on time They were ready for me when I arrived for my appointment tire change Done within an hour Very efficient and friendly and answered my questions They were ready for me when I arrived for my appointment tire change Done within an hour Very efficient and friendly and answered my questions More