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Frankfort Toyota - Service Center

Frankfort, KY

4.9
403 Reviews

403 Reviews of Frankfort Toyota - Service Center

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August 20, 2019

Great service and pleasant people Got servicing and replaced one part. This is my first visit for the dealership . Georgie, an assistant service manager, was a pleasant lady, very pr More

by Tac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
Aug 21, 2019 -

Frankfort Toyota responded

We are certainly appreciative of your business, thank you for choosing Frankfort Toyota for your automotive needs and we are looking forward to seeing you again.

August 16, 2019

Awesome staff and service! Frankfort Toyota service center is awesome! They are always friendly and ready to help you with any questions you have! Efficient and professional ser More

by Jroer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

Thank you for your business and the kind review. We appreciate your business.

August 16, 2019

Friendly, thorough and clean! We recently purchased a 2000 Lexus using Facebook marketplace. We checked our VIN on carfax, but wanted a thorough knowledge of the car. Beth set us r More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

Thank you for giving us the opportunity to earn your business and trust Matt. Please let us know should you need anything or have any questions.

August 15, 2019

Always great! The service department has always been so fast, helpful, and accommodating to my schedule! The people there are so nice and I usually get helped by Be More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

Thank you so much for your business and review, We appreciate it very much. Beth has been with us for many years and is a pleasure to work with.

August 14, 2019

Maintenance The staff at Frankfurt always make me feel at home. They care for you like family. They go out of their way and always explain things. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geogie Ricketts
Aug 19, 2019 -

Frankfort Toyota responded

That is wonderful to hear Pam. Thank you for your business and trust in us.

August 14, 2019

2008 SR5 purchased new Frankfort Toyota. I purchased my 2008 SR5 new, October 2008. All service preformed by Frankfort Toyota. Current mileage 209480. Beth Kaiser is the greatest. Thank yo More

by Catfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

You are very welcome, it is our pleasure to help in any way we can. Please let Beth know anytime we can be of help.

August 14, 2019

Service dept fit me in with little notice Always satisfied with this service dept! Beth fit me in when I had an unexpected out of state trip that came up. They are always friendly and accommod More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Sam, Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

You are very welcome, it was our pleasure. Thank you for choosing Frankfort Toyota for your service needs.

August 14, 2019

Great customer service Very polite staff and always going out of their way to make it a good experience. The email and phone call reminders are always welcomed. More

by Thouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

We try to make it as convenient as possible with our reminder system. Thank you very much for your business.

August 13, 2019

It was fine I was told my front brakes were making a noise not the back ones. She told me they were safe but I could replace them if the noise was bothering me. I More

by Charissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
Aug 19, 2019 -

Frankfort Toyota responded

Let me take a moment and hopefully clear up the confusion, The brakes are safe meaning they have plenty of friction material remaining and do not need to be replaced unless the noise is an issue for you, then replacing the brakes will fix the noise problem. After market means the brakes that are on the car have been replaced at some point in the past and parts other than Toyota Genuine brake pads were used.

August 13, 2019

Great service Staff was ready for me when I arrived, no waiting time. Service was performed efficiently (oil change), in and out quickly. I also appreciate the co More

by Janet126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser, Geogie Ricketts
Aug 19, 2019 -

Frankfort Toyota responded

We are pleased to hear you had such a pleasant and comfortable experience with us. Thank you for your business.

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