Frankfort Toyota - Service Center

Best Toyota Dealer in the state of Kentucky I have been going to Frankfort Toyota for about 5 years now, I have had to use other Toyota dealers from time to time and I can say without a doubt th I have been going to Frankfort Toyota for about 5 years now, I have had to use other Toyota dealers from time to time and I can say without a doubt that Frankfort Toyota is by far the most friendly, most professional, most knowledgeable and well rounded Toyota dealer I have ever experienced bar none.....keep up the good work guys!!!! See you for my next service. More

June 26, 2019 Service Another great service. Beth Kaiser in Service Department did a great job as always. I feel she takes a personal interest in me and my car. Won't tell Another great service. Beth Kaiser in Service Department did a great job as always. I feel she takes a personal interest in me and my car. Won't tell me my car needs something if it doesn't. I appreciate that. More

10000 mile service Chris the service rep was very friendly and explained everything that was checked on the car and why it was important. Was there less than an hour. Chris the service rep was very friendly and explained everything that was checked on the car and why it was important. Was there less than an hour. More

Always great experience I have been very impressed with the level of service and affordability of service for my vehicle. I don’t feel pressured and know that what they recom I have been very impressed with the level of service and affordability of service for my vehicle. I don’t feel pressured and know that what they recommend d is needed. More

5000 mile check up I was in and out in under 30 minutes! Great customer service! My customer rep, Beth was awesome, she made sure that I knew where everything was since I was in and out in under 30 minutes! Great customer service! My customer rep, Beth was awesome, she made sure that I knew where everything was since it was my first service appointment. More

Parts not in for scheduled warranty work Brought my wife's car, 2010 Prius into have recall work, regularly scheduled service, and extended warranty work completed. Called the previous week ( Brought my wife's car, 2010 Prius into have recall work, regularly scheduled service, and extended warranty work completed. Called the previous week (6 business days in advance) to schedule the work and ensure that parts would be in. Took time off work. Arranged to get my wife to work and back home. Arrived at dealership to have work completed and was later told they DIDN'T have the right parts to complete extended warranty work. This was the second time we've attempted to complete this particular job, by the way. So now, we are going to have to arrange to bring the car in again, to have work the job completed. More

Service department The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my v The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my vehicle is ready. More

Excellent service and very good communication Thorough check of my vehicle. Customer service was excellent. Shuttle service was quick and very easy to use. I was very happy with my service. Thorough check of my vehicle. Customer service was excellent. Shuttle service was quick and very easy to use. I was very happy with my service. More

Always quality service The service is always good quality. The team is friendly and a efficient. We will always bring our Toyota to this dealership for service and repair. The service is always good quality. The team is friendly and a efficient. We will always bring our Toyota to this dealership for service and repair. More

Great service Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report of the serving and condition of my vehicle. More