Frankfort Toyota - Service Center

Great service Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to order parts it is still a very quick turnaround. John has been super helpful too. More

Great service department! I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting area. If a loaner is needed they have no problem giving you one, if it is available. More

Well done Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Wil Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Will use this department again. More

All around easy Anytime I've needed help Jeremy has been there to help me and assist with all my questions, the staff is always kind and all around good experiences, Anytime I've needed help Jeremy has been there to help me and assist with all my questions, the staff is always kind and all around good experiences, clean facility, good cookies. More

Oil Change Visit I took my Rav 4 into Toyota of Frankfort for an oil change and tire rotation. I was met as I drove into the service area and registered quickly. I was I took my Rav 4 into Toyota of Frankfort for an oil change and tire rotation. I was met as I drove into the service area and registered quickly. I was then directed to the waiting area. It seemed I had just gotten settled in the waiting area and in no time I was told my vehicle was ready. The service person who worked with me was named Beth. She was super great. More

So confused by the treatment I just received in service depa Took in for simple oil change. Possibly something stuck in front wheel well. Told tires were rubbing because of being oversized. All tires and serv Took in for simple oil change. Possibly something stuck in front wheel well. Told tires were rubbing because of being oversized. All tires and service have been recommended by staff at this dealership. This has been determined after purchasing 2 sets of tires from them. Need to go back and get the remainder of service originally requested that was not done. More

AWFULL EXPERIENCE!!!!!!!!!!!!!! Took my brand new Tundra in for a oil change it didn't have a scratch when I took it in when I got it back they had scratched my fender and scratched Took my brand new Tundra in for a oil change it didn't have a scratch when I took it in when I got it back they had scratched my fender and scratched the paint on my wheels!!!!!!!!!!!!!!!! Pitiful service no respect for a $40000.00 vehicle. More

excellent experience Getting my car serviced at Frankfort Toyota is a no hassle experience. I simple call Beth in the service department and she checks my car's record Getting my car serviced at Frankfort Toyota is a no hassle experience. I simple call Beth in the service department and she checks my car's record and can tell me what is needed. She is always pleasant, friendly and helpful. It is a pleasure dealing with Doug Doris and the service department. More

Efficient I went in for the first service appointment on my 4Runner. The staff was efficient, kind and helpful. They finished the job in a timely manner. I went in for the first service appointment on my 4Runner. The staff was efficient, kind and helpful. They finished the job in a timely manner. More

Just not right They finally responded to the feedback I left on there Facebook page. Their response was crazy. I don’t understand how you give a customer a paper s They finally responded to the feedback I left on there Facebook page. Their response was crazy. I don’t understand how you give a customer a paper saying everything is good with their vehicle knowing they never checked. They should have said disregard the back side of your receipt, we didn’t check anything. Just sad a company that is to be so reliable has a service department that is so terrible !! More