Franklin Chevrolet Cadillac Buick GMC

Very polite. They never get grease inside your car. They provide the work asked for within their time they told you. They never get grease inside your car. They provide the work asked for within their time they told you. More

The staff at franklin are kind and helpful! I will purchase all of my vehicles from Franklin! I will purchase all of my vehicles from Franklin! More

Liars! I bought a Used 2019 Expedition from them. They have a 7 day return policy. The check engine light came on, on the 6th night. I called and messa I bought a Used 2019 Expedition from them. They have a 7 day return policy. The check engine light came on, on the 6th night. I called and messaged them to see where they wanted me to take the car for repairs and they wouldn't call me back. I finally just dropped it off at my local dealership and the catalytic converter is bad, $3300! Now they are refusing to pay to repair the suv and won't take it back, even though I was in the 7 day window that is from their contract! Don't buy from them! They are crooked thieves! More

Great service. They had the part and repaired it properly. Great service writer. I will continue to use them. They had the part and repaired it properly. Great service writer. I will continue to use them. More

I wasn't really happy with my service as a person who lives out of state and was looking for a particular car they had. And what I was looking for. But when I called and inquired about vehicle they told lives out of state and was looking for a particular car they had. And what I was looking for. But when I called and inquired about vehicle they told me they would charge me $2,000 more just because I didn't want to finance with them. Don't get me wrong I love the price of the vehicle they had on the table. But I feel the request they were making to charge me more because I had a better rate from another bank somewhere else was completely unreasonable. I wasn't happy with my service. More

Liars and thieves in the service dept. Got charged almost $400 labor for thermostat replacemet. When I asked about the cost, I was told that is what the book calls for....but I wasn't al Got charged almost $400 labor for thermostat replacemet. When I asked about the cost, I was told that is what the book calls for....but I wasn't allowed to see the book. LIARS....after researching with multiple other chevy dealers, the book time is 1.2 hrs (according to Pro-Demand). Franklin Chevy is an embarassment to Chevrolet and Statesboro. STAY FAR AWAY! More

Noah our salesman Moegenburg was thorough going over vehicle. The finance process was a little longer than should be. Had to make two trips back to dealership that was uncalled for to fix entries on for vehicle. The finance process was a little longer than should be. Had to make two trips back to dealership that was uncalled for to fix entries on forms. More

***WARNING*** This dealership is up-charging $10,000 over list price. The vehicle we drove over an hour to see was listed on their website for $101,XXX. When we arrived and started negotiating the pri over list price. The vehicle we drove over an hour to see was listed on their website for $101,XXX. When we arrived and started negotiating the price was magically $111,XXX. The salesman was rude and snobby thinking we would have no choice but to buy the vehicle since we had traveled a long distance for it. The manager then tried to lie about the availability of the vehicle stating their were only 4 in the country with Supercruise. (We knew this was a lie due to already seeing at least 6 within a four hour radius. Steer clear of this dealership. They completely wasted our time because they wanted to take advantage of a customer. More

Franklin Chev your service department sucks, I call and got a 8 o clock appt to get a 2022 suburban serviced arrived at 7.50 am got with Paul Cowart service advisor. Went to the waiting room and at 9am wal got a 8 o clock appt to get a 2022 suburban serviced arrived at 7.50 am got with Paul Cowart service advisor. Went to the waiting room and at 9am walked around the dealership and found my suburban in the used car lot, at 9:15am one of the service guys went and got it, and at 11 am they advised it was ready. Just for a service this is unexcusable. When I went to get Paul Cowart pretty well called me a liar said my car did not sit in the parking lot for a 1 hour this is not the first time taking that long. I will not carry another vehicle there for service. Kyle Durrence Chev, Woody Folsom Chev or Paul Thigpen Chev here I come. Jimmy Brown Reidsville Ga. More

Charging 6k above msrp for vehicles claiming there is a truck shortage when other dealerships are not charging this insane mark up price. truck shortage when other dealerships are not charging this insane mark up price. More