Franklin Chevrolet Cadillac Buick GMC

Another Good Experience This was the 6th new vehicle my husband and/or I have bought at Franklin's in the past 18 years. Mark made this a particularly good experience by eve This was the 6th new vehicle my husband and/or I have bought at Franklin's in the past 18 years. Mark made this a particularly good experience by even picking me up at home so that I could take advantage of a special sale while I was still hurting from an accident. He and others were very helpful explaining and working toward a good deal for me. The special care in the sales and a great service department I trust is one reason I keep coming back. More

Normal service and vibration issue Always speak highly of all the service employees very helpful and friendly. Truck has been a number of times for this same issue and they have been di Always speak highly of all the service employees very helpful and friendly. Truck has been a number of times for this same issue and they have been diligent about getting it corrected. Truck on the other hand has not cooperated. Been super busy at work and haven't made an appointment to get it back in to try again. More

Franklin Chevrolet service sucks Every time I come to Franklin Chevrolet the service lane the service people sucks. Then when I ask nicely not for the mechanics to not put oil smut o Every time I come to Franklin Chevrolet the service lane the service people sucks. Then when I ask nicely not for the mechanics to not put oil smut on my roof they do it any way. For one they do t need to be wear caps in a customer vechicle and why are they hands touching my roof anyways is they be noise in my car???? Franklin’s mechanics need to treat everyone vechilce with respect. I only go to Franklin when Daniel bishop Chevrolet is really busy. But Franklin will not be getting anymore of my service. Since the daddy of Franklin Chevrolet retired the service retired. Franklin sucks all together More

Great I am very happy with Franklin Chevrolet. Shawn and the whole staff have everything possible to make this experience painless and not as scary as I ha I am very happy with Franklin Chevrolet. Shawn and the whole staff have everything possible to make this experience painless and not as scary as I have experienced in the past. More

Exelent Salesman very profesional very knowledgeable would recomend to all friends and family and i would defintly come back for future purchases everyone els Salesman very profesional very knowledgeable would recomend to all friends and family and i would defintly come back for future purchases everyone else at Dealer where very nice More

First time buyer Excellent Customer service from Jesse in sales to Austin in finance.. Everyone was Friendly and genuine . A postitive buying experience ... especially Excellent Customer service from Jesse in sales to Austin in finance.. Everyone was Friendly and genuine . A postitive buying experience ... especially for a first time buyer. More

Slack tech Tech didn't put glovebox together correctly. I had to take back to get corrected. I could have did it but it's not my job to fix something I didn't Tech didn't put glovebox together correctly. I had to take back to get corrected. I could have did it but it's not my job to fix something I didn't mess up...in this case. More

Very friendly,knowledgeable and professional Friendly service and Minnie Cooper really works hard for the customer. I will definitely recommend friends to this dealership if they are looking for Friendly service and Minnie Cooper really works hard for the customer. I will definitely recommend friends to this dealership if they are looking for a car. More

Great experience I got a great vehicle at a good price. The salesmen were excellent and very helpful. I didn’t have to spend all day at the dealership either it was ve I got a great vehicle at a good price. The salesmen were excellent and very helpful. I didn’t have to spend all day at the dealership either it was very quick. More

Great people all the way through All the people at Franklin are friendly and helpful. The atmosphere is friendly and inviting not pushy or rushed. This is my second truck from them an All the people at Franklin are friendly and helpful. The atmosphere is friendly and inviting not pushy or rushed. This is my second truck from them and they always handle my service as well. Thank you and keep it up. More