Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Franklin Ford
Franklin, NC
35 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
35 Reviews of Franklin Ford
July 06, 2025
Sales staff were good, and finance was great; unfortunately, it went downhill from there. They stated that the car (used) was detailed, it was in a kinda half assed way. What was very alarming wa unfortunately, it went downhill from there. They stated that the car (used) was detailed, it was in a kinda half assed way. What was very alarming was that the tire pressure was all out of whack. One was 48.5, and another was 42.8, another was 38.2, another was 35.0, supposed to be 33.5. Beautiful dealer, nice staff, though things were not consistent (sales vs service/support). On the bright side, we had looked at used cars in 6 other dealers. The experience at Franklin Ford was far superior to the others. We would return. More
by Deshellmon
Employees Worked With
Todd
November 18, 2024
I would highly recommend visiting Franklin Ford for any of your auto needs. I bought an F-150 here and it was the best car buying experience I’ve ever had. The sales person, Cole Dolittle was fantastic. He of your auto needs. I bought an F-150 here and it was the best car buying experience I’ve ever had. The sales person, Cole Dolittle was fantastic. He was knowledgeable, patient and listened to my needs. Would definitely recommend asking for him. More
by Shawn H.
Employees Worked With
Cole Doolittle
August 30, 2024
Smoothest transaction EVER! Love Franklin Ford. They already service my 22 Bronco and came to them to purchase a 24 Bronco as well. Great staff and overall experience start to f Love Franklin Ford. They already service my 22 Bronco and came to them to purchase a 24 Bronco as well. Great staff and overall experience start to finish. If you are in the market for a new car, this is the place to come first, you won’t need to stop by another dealership. No regrets! More
by Brusso2
Employees Worked With
caitlynne, Julia Dawkins-Halko, Jerrad Huckaba
June 21, 2024
Billy and Carlos were determined and more than willing to get me into my new truck, and within a few hours I was on my way with the keys in hand. They made a first time buyer who was nervous from the start, get me into my new truck, and within a few hours I was on my way with the keys in hand. They made a first time buyer who was nervous from the start, confident and sure that these guy are here to help! The whole staff treated my family as their own, and couldn’t have made us feel more at home in their dealership. More
by kaidenjgonzales0419
Employees Worked With
Carlos the Store manager- 5 stars, Julia Dawkins-Halko, Jerrad Huckaba, Billy Beil, Cole Doolittle, Sheri Charles, Lavonda Sherrill, Eric Burson
