Back

Franklin Ford

Franklin, MA

4.8
205 Reviews

175 East Central Street

Franklin, MA

02038

Directions

By Type

205 Reviews of Franklin Ford

May 18, 2023

Excellent service! I can’t say enough about how well I was treated at this dealership. Would 100% recommend to anyone. Buy your car here! More

by Pamela.mckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergey
May 09, 2023

Everyone was helpful especially Ken. He explained all the details of the the service available More

by Me.farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
May 08, 2023

Great Place - Always Friendly & Caring - Never any issues - IN & Out ...Fast and Friendly Service ...Thanks More

by rcrskip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lamonica & all the Service
May 06, 2023

Franklin Ford service and sales is the main reason I have continued to bring my truck for work to have done. Their attitude and attention to the customers needs are a step above the rest. More

by jneal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 05, 2023

EVERYONE AT FRANKLIN FORD HAS BEEN VERY FRIENDLY AND HELPFUL. I WOULD RECOMEND THEM FOR SURE. JUST A PLEASURE TO WORK WITH More

by gcastillo6268
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IAN , MANNY
April 28, 2023

Top notch. Truly professional from start to finish. Made my transition from previous vehicle to new one seamless. Very pleased. Keep up the great work! More

by Karl H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
April 17, 2023

It started a little shaky. A half dozen customers had the same 9:30 AM appointment. All storming the service door at the same time. Once things began to move forward, it all fe More

by Gnberset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
April 13, 2023

They acknowledged us very quickly when we arrived. Ryan was very helpful and showed us many options. He asked us questions about our needs. When it came to do the financing, Manny explained all of our More

by Mbmt123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Alves, Ron Sitcawich
April 11, 2023

Brought in for service was told it was repaired and find that whatever was done did not fix the problem Why didn’t they test the repair to make sure it was fixed Called and spoke to the service departmen More

by davebil1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Sitcawich
April 05, 2023

Prompt fast service. Service Rep went over everything and pointed out upcoming problem I would want to be aware of. Personable and friendly service More

by Mff500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
Apr 06, 2023 -

Mff500 responded

Very easy to make and get service completed. Personable and knowledgeable staff. Took time to explain every thing and answer questions

Apr 06, 2023 -

Mff500 responded

Always an easy experience when visiting. Never feel like their hiding something.

...
5
...