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Franklin Sussex Auto Mall

Sussex, NJ

3.9
518 Reviews

315 State Route 23

Sussex, NJ

07461

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518 Reviews of Franklin Sussex Auto Mall

June 28, 2013

This was the only dealership that showed any interest in working with me because I was upside down on my trade in. Lisa was very friendly, helpful and patient with me. I never felt rushed or pressured into More

by reddragon79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Cheevers
Jun 29, 2013 -

Franklin Sussex Auto Mall responded

Thank you! We appreciate having you as a customer! It was our pleasure to assist you. Claude Jaillet General Manager

June 28, 2013

My husband and I had a great experience purchasing our two 2014 Jeep Patriots. Everyone was very friendly and more than willing to accomodate us in every way. I would definitely purchase our vehicles here More

by donnaburge05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Drake
Jun 28, 2013 -

Franklin Sussex Auto Mall responded

Thank you so much for purchasing 2 Patriots!!! We really appreciate that you chose us. Thank you also for taking the time to put up this review. Enjoy the new Jeeps! Claude Jaillet General Manager

June 24, 2013

Lisa Cheevers was our sales representative and she was wonderful. She was very informative, friendly, and was easy to work with. She really made us feel as if we were family, Lisa even helped me setup m More

by zann719
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Cheevers
Jun 24, 2013 -

Franklin Sussex Auto Mall responded

Thank you for your great review of Lisa! Referrals are our best compliment! Thanks again for your business and for taking your time to review us. Claude Jaillet General Manager

June 23, 2013

Lisa was very helpful, pleasant and accommodating regarding my vehicle trade-in, financial requirements and the purchase of another Jeep. My family has worked with her in the past and look forward t More

by MaryGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Drake
Jun 25, 2013 -

Franklin Sussex Auto Mall responded

Thank you for appreciating Lisa's dedication to her customers by coming back to see her again! We very much appreciate your continuing business!! Thank you also for taking the time to write such a nice review of Lisa and Mike. Enjoy your new Jeep! Claude Jaillet General Manager

June 21, 2013

Romelia and Lamonte could not have been nicer. Their relaxed attitude made me feel at ease. I was n ot pressured. I had arrived at the dealership unsure of what vehicle I was really interested in. Ro More

by nhrn216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamonte Mejia, Romelia Roman
Jun 21, 2013 -

Franklin Sussex Auto Mall responded

Congratulations on your new Durango! Thank you very much for your business and for the great review! Claude Jaillet General Manager

June 18, 2013

Lisa Drake was our salesperson and not only was she professional but extremely personable and courteous! We would definitely recommend Lisa Drake as the salesperson for anyone who is looking to purchas More

by mavrik6425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Drake
Jun 20, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for taking the time to write such a nice review of Lisa Drake! We appreciate your business! Claude Jaillet General Manager

June 15, 2013

Mr. fisher stuck to his word on the phone.Truck was ready when i arrived.Would purchace another vechile there in a heart beat.Great people. More

by xena14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fischer
Jun 20, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for your purchase and for the great review on Jim and the dealership! Enjoy your new truck! Claude Jaillet General Manager

June 14, 2013

Chris was more than helpful. I will never buy a car from anyone else. He has sold cars to my family members and friends too. He is very knowledgeable and professional. More

by bfeswyer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris suchey
Jun 14, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for your review and for your purchase! Claude Jaillet General Manager

June 07, 2013

My salesman, Mike Gallagher, was very knowledgable about the jeep I was looking at. He is very courteous and friendly. It was a nice experience. I'm glad we chose Franklin/Sussex Automall. More

by Shannon672
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2013 -

Franklin Sussex Auto Mall responded

We are glad you did too! Thank you! Thank you for the nice words about Mike and enjoy your newJeep! Claude Jaillet General Manager

June 06, 2013

This was hands down the best car buying experience I've ever had! I had gone to four other dealerships before going to Franklin Sussex Auto Mall. Chris was without a doubt the most knowledgable, profe More

by Freckles684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2013 -

Franklin Sussex Auto Mall responded

Thank you very much for the purchase and for taking the time to write such a great review! Enjoy the new truck! Claude Jaillet General Manager

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