Fred Anderson Acura

TLX purchase We had a mixed experience with Bradshaw Acura. There was a recall on our Acura trade in for airbag issues that we were not aware of. We never receiv We had a mixed experience with Bradshaw Acura. There was a recall on our Acura trade in for airbag issues that we were not aware of. We never received a letter from Acura and even though we had brought our car in for service after the letter was dated, the service department never mentioned anything about a recall notice. As a result of the open recall issue, our trade in was under appraised by $2,000. In the end, the sales manager raised the appraisal after we walked over to the service department and scheduled a service appointment that afternoon to have the airbag issue resolved. I understand that a car dealership is in the business of making a profit, but ultimately this recall was an Acura issue-not an issue such as owner negligence. So we were a bit disappointed in that regard. On the other hand, our salesman, Shannon did everything he could to make the deal. He apologized for the inconvenience and worked very hard to make things right. He was extremely patient and so very helpful. The finance manager was also great. Overall, we are pleased with our new Acura and look forward to many years of driving it. More

Good people to deal with.. It was a satisfactory experience overall, but the price was little higher than what we anticipated based on our research and quotes from dealerships t It was a satisfactory experience overall, but the price was little higher than what we anticipated based on our research and quotes from dealerships that are not closer to where we live. The salesman we dealt with was extremely knowledgeable about the 2017 MDX and he answered all our questions very patiently. He didn't try to oversell and gave us sufficient time to make an informed decision. More

Classy, Fair, Knowledgeable & Customer Focused Very good/excellent experience! Mike Kelly, our sales rep. was knowledgeable and wasn't the typical "car sales person". Gave us info, comparisons an Very good/excellent experience! Mike Kelly, our sales rep. was knowledgeable and wasn't the typical "car sales person". Gave us info, comparisons and pricing without going back and forth for endless times with the sales manager. Asked for his best price when we got down to 2 vehicles we were looking at (Lexus GX 460 and Acura MDX) and that is what he gave us. None of the usual back and forth you go thru. Took time with us as we requested and didn't try to "overdo" it. Very Very Good. Would recommend him, Acura and this dealership! More

First time Acura buyer, Great experience Great buying experience with Mike Kelly. He knew his products, was able to answer all our questions with ease and made the entire process easy and str Great buying experience with Mike Kelly. He knew his products, was able to answer all our questions with ease and made the entire process easy and stress free. Far and away my best car buying experience. I will be back! More

Great experience! This is my third Acura MDX from Bradshaw and one of the reasons I keep coming back is because of the friendly, knowledgeable staff. Another great expe This is my third Acura MDX from Bradshaw and one of the reasons I keep coming back is because of the friendly, knowledgeable staff. Another great experience! More

New TLX Great experience with Shannon. Called several dealerships while shopping for the new car. Hands down the best experience with Shannon at Bradshaw. I Great experience with Shannon. Called several dealerships while shopping for the new car. Hands down the best experience with Shannon at Bradshaw. I really appreciated straight talk about the price and NOT 'give me the quote from other dealership and I beat it by $200'. More

Easy peezy lemon squeezy Patrick was a pleasure to work with. He made everything go by efficiently and smoothly without requiring too much out of me. Patrick was an excellent Patrick was a pleasure to work with. He made everything go by efficiently and smoothly without requiring too much out of me. Patrick was an excellent salesperson and his prompt attention to me and my family while looking at a vehicle was critical to the overall sale. My family and I had bad experiences with dealers that weren't willing to pursue me as a potential customer. Patrick was more than willing to help me with my car buying experience. Very clean office and friendly staff at Bradshaw Acura make for a pleasurable car buying experience. I highly recommend this dealership to anyone looking to purchase a vehicle. More

New MDX at Bradshaw Everyone at Bradshaw was excellent to work with throughout the whole process. My wife ended up having a baby on the day we were suppose to pick up th Everyone at Bradshaw was excellent to work with throughout the whole process. My wife ended up having a baby on the day we were suppose to pick up the car. Steve offered to come to our house to get all the paperwork signed since she couldn't travel. Everyone was very professional and a pleasure to work with. More

Great personal service We have always been happy with our Acura vehicles, but with retirement becoming a reality for me and a future consideration for my husband as well, we We have always been happy with our Acura vehicles, but with retirement becoming a reality for me and a future consideration for my husband as well, we were looking to reduce expenses. We have dealt with JJ since he was a salesman, and as always, he worked with us diligently to help us reduce our monthly output and still maintain many of the luxury features to which we have become accustomed. We could not be happier with our 2017 RDX and look forward to continuing our long-standing relationship with Bradshaw Acura. More

A very good experience. Twila and I had a very good experience and everyone was very helpful. The negotiating process was handled very well and I was pleased with the result. Twila and I had a very good experience and everyone was very helpful. The negotiating process was handled very well and I was pleased with the result. Charles was quite good, very innovative, helpful and handled the car not coming in when expected well. He and Ken Husker were particularly helpful with the scheduling. Ken was quite knowledgeable and extremely helpful and adjusted well to our flexible schedule. More