Fred Anderson Acura

Great experience Much thanks to Ken for always being responsive, knowledgeable and professional. From greeting to follow up I could not ask for more. Much thanks from Much thanks to Ken for always being responsive, knowledgeable and professional. From greeting to follow up I could not ask for more. Much thanks from the Rigdon family. More

No pressure and patience! Thanks to Steve for his patience!! He worked with my husband and I in the limited amount of time we had. In fact, my husband was involved by phone onl Thanks to Steve for his patience!! He worked with my husband and I in the limited amount of time we had. In fact, my husband was involved by phone only until he was able to leave work to sign papers. Steve and JJ were informative and walked us through the process very clearly. We did not feel pressured in the least. Patience was granted as I contemplated over color (even had to walk away for a few hours!). They affirmed the importance of this decision and did not rush me. In fact, they pulled both cars side by side so I could contemplate! It was a pleasure to work with the Bradshaw team. They valued our time and made the purchase experience extremely pleasant. More

Mike Kelly was most knowledgeable and helpful. I have been very pleased with Chris and the service at the Bradshaw Infiniti dealership and can only hope that the same will be the case at Acura. (I I have been very pleased with Chris and the service at the Bradshaw Infiniti dealership and can only hope that the same will be the case at Acura. (Incidentally, I use the Acura customer lounge when I have my Infiniti serviced; I purchase an MDX from Bradshaw a few years ago so I rationalize that this is "okay." My review will be more meaningful a year from today! More

Absoluely! This is the second auto that we've purchased from Bradshaw Acura (the first being 13 years ago and we still have it!). I was met outside the dealersh This is the second auto that we've purchased from Bradshaw Acura (the first being 13 years ago and we still have it!). I was met outside the dealership by Steve Steele who was very professional and courteous. We knew what car we wanted, but had not driven one. Steve took care of that quickly, and we were sold. I thought I had done my homework regarding price. Steve beat that number by about $2 thousand! Once we agreed that this was the car, just not the color, Steve said "no problem," we'll get you what you want - and did - quickly! At delivery three days later, Mike had all the paperwork ready for my signature and the finance process was done in mere minutes. It was great! Steve took all the time necessary to explain all the "what for" and "why nots," and I departed the dealership feeling pretty confident of my ability to operate the new car! As a follow on to Steve's previously stated assistance, my wife and I took the car on a trip out of town. It was Saturday evening, just before 6PM, and we were in a church parking lot preparing to attend a 6PM wedding. My wife put her purse in the trunk, along with a couple of other items, and we tried to close the trunk. No luck! It would not stay closed. I tried every way I could think of to make the trunk stay closed. My concerns were that we were going to be late for the wedding, and I was going to have to drive 250 miles back home on a holiday weekend with my trunk open! The manual didn't have the answer. I called Steve on his cell phone. His question to me was: You didn't try to leave your key in the trunk, did you? Viola! My wife's purse contained the extra key! Problem solved!!!! That was great trouble-shooting and saved the day! Needless to say, we're very, very happy with the way we've been treated by Bradshaw Acura personnel. We'll be back! More

excellent service I was treated well and Shannon was extremely helpfull in the purcase process of MDX.At the time of delivery explained technical aspect of the vehicle I was treated well and Shannon was extremely helpfull in the purcase process of MDX.At the time of delivery explained technical aspect of the vehicle an it operation.I highly recommend the dealeship and Shannon. More

Good exerience Richard Chiles was very nice and thoughtful. I would not hesitate to work with Richard again. Mark, the sales manager and Eric the finance guy were a Richard Chiles was very nice and thoughtful. I would not hesitate to work with Richard again. Mark, the sales manager and Eric the finance guy were also very good I purchased a certified used vehicle More

Happy experience purchasinga an Acura. We have been shopping for a medium size luxury suv. We looked through consumer reports and other reviews and also used CR and Costco auto buying progr We have been shopping for a medium size luxury suv. We looked through consumer reports and other reviews and also used CR and Costco auto buying program - haggle-free pricing in our shopping. We looked at Lexus, Audi and BMW SUVs. Even though Bradshaw Acura did not participate in the above programs we also decide to look at Acura suv before deciding. Mike Kelly was the first person we met when we walked into the dealership and it turned out that we had a very satisfying experience dealing with him. We found him very knowledgeable, professional, courteous and most importantly he did not pressure us in any way and let us take our time making a decision. We are happy with the RDX we bought and would recommend the dealership and Mike to others interested in an Acura. I would also recommend that the dealership participate in the above internet pricing programs as we found this a very valuable tool and as mentioned above we almost did not consider looking at Acura since we did not get a pricing in advance. More

Great and quick Greeted me by name and knew exactly why I was there. Promised service in 90 minutes and told me costs up front. Car was done in 52 minutes and every Greeted me by name and knew exactly why I was there. Promised service in 90 minutes and told me costs up front. Car was done in 52 minutes and everything was clean and looking great and cost was exactly what they said it would be... You can't beat that! More

Best car purchase experience ever I appreciate Bradshaw Acura and the personnel that make it great. I have been a long time customer of Bradshaw. Ken Hucker went over and beyond to m I appreciate Bradshaw Acura and the personnel that make it great. I have been a long time customer of Bradshaw. Ken Hucker went over and beyond to make my experience pleasurable. His wealth of knowledge and prompt responses made my experience smooth. Thank you Ken for your time, knowledge and kindness during the purchase of my 2016 Acura TLX. More

Fantastic Every time I have brought my car in to Acura has been a good experience. The staff is kind and professional. The wait time is comfortable and not over Every time I have brought my car in to Acura has been a good experience. The staff is kind and professional. The wait time is comfortable and not overextended. I will continue to service my ILX at this location. More