Fred Anderson Acura

I like my Acura more than I like this dealership. I think Steve and JJ are only willing to do the bare minimum without going an inch more than they have to. I Tried to return my new RDX for the next p I think Steve and JJ are only willing to do the bare minimum without going an inch more than they have to. I Tried to return my new RDX for the next package up the very next day and was told from both Steve and JJ that I could not. After driving my new RDX home from the dealership, I realized that I would prefer the Tech Package instead of the base model. They were rude and told me they didn't force me to buy the base model. I don't understand why it could not be changed in such a short period of 18 hours. The change may have been a small inconvenience for paper work, but would have: kept a customer, increased the sale, and maintained positive recommendations to family and friends. I was completely excited to purchase my first Acura, but if I decide to buy another, I will go to another dealership either in Georgia or Columbia SC. I have always been treated with the highest respect and smothered with kindness from Hendrick Honda, I under estimated the same treatment at Bradshaw Acura. My new RDX certainly grabs attention and sparks conversation easily,which typically begins with "where did you get it??" Too bad the conversation doesn't continue on a positive note. I have filed a complaint with the Acura Corporation. This dealership is individually owned and has the right to decline the change of the contract, but most do. It saddens me that they can pick and choose who they make changes for. Overall, I love my new RDX. I will not let Steve and JJ make me unhappy and I plan on enjoying it for years to come. It is a shame that I will have to purchase new Rims, since I don't particularly like the ones on the base model. I should have been given the opportunity to get the Tech Package. You win some and you loose some. Bradshaw Acura will loose many potential customers from their rudeness and lack of customer service. Mr. Burgess was nice and a joy to work with. More

Purchase of 2016 MDX Patrick was helpful and knowledgeable in helping us choose the right vehicle for our family. Thank you for a great experience and easy purchase opport Patrick was helpful and knowledgeable in helping us choose the right vehicle for our family. Thank you for a great experience and easy purchase opportunity. More

New car purchase experience was very good. Ken Hucker was helpful, well formed regarding the car features and options. I was impressed with how willing Ken was to be accommodating to my schedul Ken Hucker was helpful, well formed regarding the car features and options. I was impressed with how willing Ken was to be accommodating to my schedule and specific requirements regarding additional features I wanted. The financial side of the transaction was easy to follow and efficient regarding time to complete. Overall I am happy with my purchase experience and interactions with the team I worked with. More

We had a wonderful experience with Bradshaw Acura Ken Hucker and the rest of the folks at Bradshaw Acura were a pleasure to deal with in buying my new car there. They were informed, helpful, not too Ken Hucker and the rest of the folks at Bradshaw Acura were a pleasure to deal with in buying my new car there. They were informed, helpful, not too pushy and made buying my Acura a pleasure. I would recommend them to anyone. More

Smooth, hassle/stress free purchase This was a stress free experience from the first inquiry until I drove off the lot. I had been looking around online for several months deciding what This was a stress free experience from the first inquiry until I drove off the lot. I had been looking around online for several months deciding what car I wanted. It just so happened that Bradshaw had what I was looking for at a reasonable price. Christine Schmidt reached out after my inquiry and communicated along the way as the car was going through multiple inspections, etc. Once we were able to get to dealership for test drive, there was never any pressure to buy (mainly because Acura's typically sell themselves with comfort and amenities). Everything was exactly as they described and the purchasing/financing was all in line with what was previously communicated. No surprises at all. Would definitely buy from this dealership again! More

The BEST service Treat their customers with the utmost respect, unlike my husband's dealership where the service advisors would rather answer their phone or talk to a Treat their customers with the utmost respect, unlike my husband's dealership where the service advisors would rather answer their phone or talk to a co-worker than answer your questions. They keep my 2005 Acura Integra running like new. More

Very happy We love this dealership! We didnt really plan on buying a car right now but, we saw the make and model we were hoping to buy at a future date sitting We love this dealership! We didnt really plan on buying a car right now but, we saw the make and model we were hoping to buy at a future date sitting in the lot. Mr. Oliver made it so easy to schedule a test drive and allow a mechanic to inspect the vehicle. They helped us with financing and registering the car. We had purchased a vehicle there about 5 years ago and were equally pleased with the service. They are honest and upfront. We will definitely be returning. More

Great service I had great service at Bradshaw Acura. They kept me informed about what was going on with my car. I will definitely return here to have any other mech I had great service at Bradshaw Acura. They kept me informed about what was going on with my car. I will definitely return here to have any other mechanical needs addressed. More

Car lease Very knowledgeable sales associate. He understands the product up one side and down the other. Dealership has a very good inventory. Final step dealin Very knowledgeable sales associate. He understands the product up one side and down the other. Dealership has a very good inventory. Final step dealing with financial matters was easy and fast.Third time dealing with Bradshaw, no need to stop now. More

Excellent Customer Service I must say the team from sales to service are very friendly and knowledgeable. As a long time service customer, I have never been disappointed with t I must say the team from sales to service are very friendly and knowledgeable. As a long time service customer, I have never been disappointed with the service. I recently had to purchase another vehicle and the Pre-owned sales team was top notch; very personable and attentive. Christine and Aubrey were very responsive to my need to price match and did not disappoint. I highly recommend this dealership for purchase and service! More