Fred Anderson Cadillac - Service Center

Outstanding customer Service I did not purchase my 2015 Encore at Bradshaw but I brought it there for service. It was my good fortune that my service rep was Howard Bush. I cannot I did not purchase my 2015 Encore at Bradshaw but I brought it there for service. It was my good fortune that my service rep was Howard Bush. I cannot say enough to praise his impeccable service. He is VERY HONEST, has SUPERIOR customer service skills, and made me feel he was looking out for me in every way. He arranged that I ride with the head of service to locate the exact issue with my vehicle. I believe his name was Terry. He too was outstanding to work with. He located the issue as soon as he heard it and promptly fixed it. I was given a superior loaner vehicle because the car was under warrantee . I could not have received better service! More

Not your normal dealership Eric made sure my spark got treated as good as the Cadillac that was beside me. Easy in and out. Eric is why I come to Bradshaw. This was my 3rd visit Eric made sure my spark got treated as good as the Cadillac that was beside me. Easy in and out. Eric is why I come to Bradshaw. This was my 3rd visit. More

Best Customer Service ! This dealership went over and beyond to make our maintenance worry free. They updated me through the process , explained in great detail and even went This dealership went over and beyond to make our maintenance worry free. They updated me through the process , explained in great detail and even went over and beyond to get it back to me with my husband being out of town. So refreshing to see such generous and quality customer service. We will be back! More

Exceptional Service I came in with a flat tire on a recently purchased CPO 2018 XTS. I was immediately welcomed by Don Spenny, who explained to me the benefits of my war I came in with a flat tire on a recently purchased CPO 2018 XTS. I was immediately welcomed by Don Spenny, who explained to me the benefits of my warranty while also performing additionally needed services. I was very impressed with the responsiveness and quality of the service as well as the professionalism of the staff. More

Service Department Bradshaw automotive is the BEST! I am always 100% satisfied with the Service Department. Zack Moran and his team are ~AMAZING~! I look forward to work Bradshaw automotive is the BEST! I am always 100% satisfied with the Service Department. Zack Moran and his team are ~AMAZING~! I look forward to working them again! More

Great Customer Service David Rocklin has been fantastic! Although I had purchased my new Silverado at another Dealer, David has been fantastic in getting my truck serviced a David Rocklin has been fantastic! Although I had purchased my new Silverado at another Dealer, David has been fantastic in getting my truck serviced and repaired. It is as if I had purchased my vehicle from Bradshaw, maybe even better! Thank you very much David for courteous and helpful service. Gary Titcomb, Greenville More

Zach Moran takes care of his customers Treated very well by Zach...he gets things done in a timely manner and makes sure you are well taken care of while waiting. If dropping off your vehi Treated very well by Zach...he gets things done in a timely manner and makes sure you are well taken care of while waiting. If dropping off your vehicle, Zach goes above and beyond to get into a great loaner. I am very pleased with Zach and the service department. More

Ernest Jones was helpful and welcoming. Nice waiting area and helpful staff. Although my online appointment did seem to be on their schedule because of an apparent computer glitch, they sti Nice waiting area and helpful staff. Although my online appointment did seem to be on their schedule because of an apparent computer glitch, they still serviced my 2019 Chevrolet Silverado that afternoon. More

Good service Brought my CTS in with issues with CUE system. Zach was courteous and very helpful. He made sure he addressed my issue and checked for any other issue Brought my CTS in with issues with CUE system. Zach was courteous and very helpful. He made sure he addressed my issue and checked for any other issues. More

Phantom problem David Rocklein was persistent in helping diagnose the battery issue with my 2016 XTS. (The car misbehaved at home but not on the service line.). ALWA David Rocklein was persistent in helping diagnose the battery issue with my 2016 XTS. (The car misbehaved at home but not on the service line.). ALWAYS great service! More