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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,833 Reviews

2,833 Reviews of Fred Anderson Cadillac - Service Center

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October 30, 2022

I have done business with Bradshaw many times over the past few years. They have always taken very good care of whatever problem I was having with my vehicle in the least amount of time as possible. These More

by Mrichmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I have only interfaced with the collision center and I was not very satisfied. The service writer under estimated the job by over $6k. He never estimated a completion date untill 6 weeks after my appointm More

by ghaddox3194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Lapoint
Oct 31, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SORRY TO HEAR ABOUT THE CONCERNS ON THE RECENT VISIT. I WOULD LOVE THE CHANCE TO SPEAK MORE WITH YOU ABOUT THIS AND GET THE CORRECTIONS MADE IF YOU ARE STILL HAVING CONCERNS. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. I HOPE TO HEAR FROM YOU SOON. YOU ARE WELCOME TO RESPOND BACK PRIVATELY WITH YOUR NUMBER AND I CAN CALL YOU. ZACK MORAN

Oct 31, 2022 -

ghaddox3194 responded

I have contacted Darrell by phone just now and he has placed the parts on order. We spoke about the vibration/noise and agreed that he would wait until tomorrow to get back to me about getting the truck in to find out what the problem is and to install the two items that were ordered. I will wait for his call and go from there. I will check back with you.

October 30, 2022

Bradshaw Automotive Group team is awesome. They take customer service to a higher level. They put their customers needs first. They make sure everything is in top shape. More

by CARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
October 30, 2022

Ashley was great to work with and went the extra mile to help get my car ready before I planned to go out of town. More

by swilliams44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
October 30, 2022

Great people and very helpful. A quality organization that cares about their customers. Thank you More

by Patrickdobbins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

They are great to work with for repairs. Process is easy, great communication. When I went to pick up, they had missed a spot for repair, but they prioritized so I was able to pick up the fo More

by vp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
October 29, 2022

I got the oil change that I came for. They also cleaned up some previously leaked oil, which was good. However, they didn't fill the tires with air like I requested. When I mentioned that More

by CountR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SORRY YOU HAD TO COME BACK AND THAT THE TIRE PRESSURES WERE NOT SET IN THE REAR. PLEASE GIVE ME A CALL WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

October 28, 2022

Chris kept me informed and they did exactly what needed to be done. Thank you We’ll done More

by CHAD.HUFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley was wonderful as well!!!
October 27, 2022

Replaced thermostat at a cost of $1250. Price seemed excessive. Talked to two independent garages and both said their price would have been around $700. In addition three days after work w More

by bsmartin
Recommend Dealer
No
Employees Worked With
Chris Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon sir. I am sorry to hear that you had to bring the suv back for a faulty seal. I would like to speak with you more about this when you have a chance. My direct number is 864-879-7111 ext 1301. I hope to hear from you soon. If you get this soon disregard the voicemail I left you as it was just the same information. Zack Moran

Oct 29, 2022 -

bsmartin responded

Tried to call you today. Left my name and number in your voicemail. Bill Martin

October 25, 2022

Service was on time , really what I expected I will recommend this placed to my friends More

by Lguzman957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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