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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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September 09, 2022

Very friendly and efficient. Quick to respond when called. Redid a paint job bc they didn't think it looked good enough. High quality!! More

by Mrsshiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry & woman with grey ponytail braid..super nice
September 08, 2022

Shifter Cable replacement was good, except the interior had blackened grease all over the steering wheel, carpet, seats. Large scuffs and scratches on the Console , paint scratched in the door well. They b More

by Traveller
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Sep 08, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. HOPSON. THIS IS ZACK MORAN, I KNOW WE SPOKE ON THE PHONE THIS GO AROUND WHILE THE VETTE WAS BEING REPAIRED. I AM GLAD TO KNOW THAT WE DID GET THE ISSUE RESOLVED AT OUR EXPENSE AS WE DO NOT RUN FROM OUR MISTAKES. THIS BRINGS ME TO THE CONCERNS YOU SAID YOU STILL HAD WHEN PICKING UP THE CAR AGAIN. WE ASKED TO HAVE THE CAR CLEANED AND WIPED DOWN FOR YOU DUE TO THE CONCERNS YOU HAD THE PREVIOUS VISIT AND IF THIS DID NOT HAPPEN WE ARE MORE THAN WILLING TO HAVE THE ENTIRE CAR CLEANED FOR YOU. I APOLOGIZE YOU HAD THESE CONCERNS AND WOULD CERTAINLY LIKE TO ADDRESS THEM. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Sep 08, 2022 -

Traveller responded

Never again.

September 08, 2022

Had my truck in for warranty work and Easton my service advisor took care of Me and stayed in touch with the progress of my repairs, the dealership took care of the issue and I could not be more satisfied, More

by randy_gina64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Great service as always. Chris was the best...thorough and efficient and very attentive to detail. Great dealership and a GREAT Service Department! More

by R.Edward.Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Howard was awesome and stay in communication with me about my recall. I only drive GMC’s for a reason. This Daddy’s Girl is happy. More

by melissa.fletcher40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Excellent customer service! Staff is friendly, communicates promptly and clearly, and goes the extra mile to take care of customer needs. Highly recommend this dealership for se More

by PALMETTOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

I have ignored this email for a year now. But after my last visit, I was still disappointed. The service department, the ones who actually work on the vehicles. They lack attention to detai More

by KMCCOMBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Professional from start to finish. ..two service advisors...& worked with me some on price. Thank you. More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

I have had a great experience dealing with this dealership, they are very helpful and are easy to work with. Always friendly and they have a nice establishment. More

by cblfrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

I believe the issue I have now is due to the amount of back log - the people are always great - just seems to be delays a lot More

by michaelgarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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