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Fred Anderson Honda - Service Center

Greenville, SC

4.5
221 Reviews
Call Service Center (864) 336-8638

221 Reviews of Fred Anderson Honda - Service Center

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March 22, 2023

I feel I was overcharged for the work that was done. Suggested maintenance was not necessary. More

by sallyj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Yale
Report | Print
Mar 26, 2023 -

Fred Anderson Honda responded

sallyj2, thank you for your feedback. We would like to get more details about your service visit and turn your experience around. At your convenience, please reach out to Erik Sandusky, Service Director, esandusky@anderson-auto.net or 864-565-7535.

March 22, 2023

Paul and everyone at Fred Anderson Honda was pleasant, helpful and thorough. I was very pleased with the service provided and the way the staff took care of me and my vehicle. More

by jlindquist0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Mar 24, 2023 -

Fred Anderson Honda responded

Jlindquist0, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2023

Seemless service including loaner vehicle. The service began on time and I received my vehicle back earlier than expected. A+ More

by JWMCIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Fred Anderson Honda responded

Hi Jwmciii! We're so happy the team here at Fred Anderson Honda was able to help you out! We hope you have a great day!

March 21, 2023

Courteous and attentive. Very professional. Work was promptly done. Appointment time was accurate. Thank you Fred Anderson Honda! More

by LINDAK2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Yale
Report | Print
March 21, 2023

Much better than previous ownership. Service prices are higher than a nearby dealer that I have been using.. More

by mikealeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Sanchez
Report | Print
Mar 23, 2023 -

Fred Anderson Honda responded

Mikealeus, thank you for your review. We are sorry to hear that you were disappointed with the pricing at our dealership. We strive to provide competitive pricing while also offering the highest quality service to our customers. Your feedback is important to us, so if you have any further questions or concerns, please reach out to Erik Sandusky, Service Director, at esandusky@anderson-auto.net or 864-565-7535, so we can discuss further.

March 21, 2023

Excellent work they explan the process and they also offered solutions for my vehicle mantinance. More

by GLENDARUTH1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Brunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey (Dino) Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Halbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Sanchez, Alan Miller, Marcos Ramirez
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March 21, 2023

The dealer has great personal. It was my second time coming to service and I have been well attended. More

by 93.candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter and Alexander
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March 20, 2023

Quick scheduling, Excellent assistance from my Service Advisor Hunter, all the staff was very courteous and professional providing great quality/timely service. More

by LHERSHEYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor HUNTER (as noted in my comments)
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Mar 22, 2023 -

Fred Anderson Honda responded

Lhersheyl, thank you for your kind words and this wonderful review of Fred Anderson Honda! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 20, 2023

My oil change and tire rotation appointment was on time, quick, efficient and at the quoted price. Well done. More

by HEDLUND_MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, Service Dept.
Report | Print
Mar 22, 2023 -

Fred Anderson Honda responded

Hedlund_mike, thank you for your kind words and this wonderful review of Fred Anderson Honda! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 20, 2023

I spent 2 1/2 hours waiting for a scheduled oil change which is unacceptable. Hunter did his best but things were out of his control. More

by BONNIEHEROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Report | Print
Mar 24, 2023 -

Fred Anderson Honda responded

Bonnieherold, thank you for your review. We apologize that your service appointment took longer than expected. Our team strives to provide excellent service to all of our customers, and we would welcome the opportunity to discuss your concerns. Please reach out to Erik Sandusky, Service Director, at esandusky@anderson-auto.net or 864-565-7535 if you would like to discuss your visit further.

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