Fred Anderson Kia of Greenville

Typical oil service I live in Anderson and they do have a Kia Dealership there but they have a bad service center.i was recommended Greenville and haven't been disa I live in Anderson and they do have a Kia Dealership there but they have a bad service center.i was recommended Greenville and haven't been disappointed. More

Excellent service Service was fast and informative of what I needed to keep my car in good shape. He also was very knowledgeable about my car and he spoke very clearly Service was fast and informative of what I needed to keep my car in good shape. He also was very knowledgeable about my car and he spoke very clearly so I could understand. More

"Comprehensive Service" I recently had an oil change and the staff was very thorough throughout the process. The oil change took longer than expected; however, I feel more c I recently had an oil change and the staff was very thorough throughout the process. The oil change took longer than expected; however, I feel more confident that the oil change was done with precision. More

Misleading I was unhappy that the price changed without letting me know first. I understand certain things are necessary but I would like to be informed prior to I was unhappy that the price changed without letting me know first. I understand certain things are necessary but I would like to be informed prior to starting. More

massive selection list We came with spending limitations in mind. We spent about 20 to 30 minutes discussing our options. We left to get lunch. Before getting to the eati We came with spending limitations in mind. We spent about 20 to 30 minutes discussing our options. We left to get lunch. Before getting to the eating place, we received a call that Amanda Gentry had found something for our consideration. We immediately returned to find that the Spectra was just what we wanted and Amanda was able to work out for us a tremendous deal. Amanda was extremely knowledgeable, courteous, professional, and not "pushey". I recommend this dealership and particularly, Amanda. More

Wonderful I was greeted quickly by friendly staff and my car was taken care of immediately. The waiting room was clean and comfortable. I was kept updated about I was greeted quickly by friendly staff and my car was taken care of immediately. The waiting room was clean and comfortable. I was kept updated about my car while waiting by another friendly staff member. The pricing was very good and I am very pleased. I will have Kia service my car from now on :) More

Terrible Experience- would rate 0 if I could This was the worst experience I have ever had. I will never recommend to Kia of Greenville Service to anyone. I called to schedule a synthetic oil This was the worst experience I have ever had. I will never recommend to Kia of Greenville Service to anyone. I called to schedule a synthetic oil change. While making the appointment it is mentioned that a few recalls are available for repair on my vehicle. We instruct the scheduler that we ONLY want an oil change and we can bring the vehicle back the next week as we do not have enough time to leave it for the oil change and recall repairs. We arrive for the oil change and we again state that we do NOT want the recalls worked on (having 3 young children in the waiting room can only last so long). It takes 2 HOURS for an oil change. TWO HOURS. Turns out they changed the oil and worked on the recalls after being told multiple times not to. We get home and are reviewing the receipt. They did not do the synthetic oil change as instructed and scheduled. They used a different oil. We call back, get tons of apologies and excuses about how the vehicle does not require synthetic and it "wasn't on their paperwork"; yet the associated did admit the system had synthetic oil as being used on the last time our vehicle was there. They promise to make it right. We schedule another appointment for the following day. We arrive again, on time as the first, and are told- it will take 2 HOURS for the oil change. Really? 2 hours for an oil change? We have an appointment yet are told we can bring it back later. What is the purpose of making an appointment? I can understand that the shop can get backed up. If that is the case, a decent company would call to reschedule. Instead we wasted another 30 minutes each way trying to take it to a dealership instead of countless other places who would be happy to take our business. I can't in good conscience ever recommend them to anyone who works or has kids as you will never get your vehicle back in a reasonable amount of time. More

Problems solved Had a good honest and easy experience. Chris was a pleasure to work with. I never felt like I was being ripped off. He was friendly and professional. Had a good honest and easy experience. Chris was a pleasure to work with. I never felt like I was being ripped off. He was friendly and professional. More

Pleasant experience I brought my Soul in for a recall check on the catalytic converter and took a look at the 2020 Kia Soul while I was there. Everyone is friendly and k I brought my Soul in for a recall check on the catalytic converter and took a look at the 2020 Kia Soul while I was there. Everyone is friendly and knowledgeable. Overall a very pleasant experience. More

Kia of Greenville Service The people working in the service area at Kia of Greenville are courteous and efficient. We were kept updated about the progress of our car's service The people working in the service area at Kia of Greenville are courteous and efficient. We were kept updated about the progress of our car's service and the need for any further service if needed. More