Fred Anderson Kia of Greenville - Service Center

Another GREAT service experience at Kia of Greenville! I’ve owned three Kia vehicles over the years. I’ve always had them serviced at the dealer where they were purchased. Over the years, I’ve used three I’ve owned three Kia vehicles over the years. I’ve always had them serviced at the dealer where they were purchased. Over the years, I’ve used three different Kia Dealers Service centers in three different states. Kia has always provided quality service work at all locations, but ONLY Chris Hall at Kia of Greenville goes above and beyond to meet and exceed my expectations. I have limited time and knowledge concerning the necessary repairs needed to keep my Sonata running safely. I know I can always count on Chris for his honesty and integrity! More

very polite and keeping my service progress up to date. While I was waiting for my car, they furnished snacks and drinks. The facility is modern and up to date. As I was browsing at the new KIA's. A very co While I was waiting for my car, they furnished snacks and drinks. The facility is modern and up to date. As I was browsing at the new KIA's. A very courteous sales person informed me of features in my 2019 Optima that I had no idea about. When I asked for his card, he said they had not made them yet. More

So great!! Always have a wonderful experience!! Jason is awesome!! They told me the time it would take and they were very close to that time. Jason came and told Always have a wonderful experience!! Jason is awesome!! They told me the time it would take and they were very close to that time. Jason came and told me about recommendations the service people suggested I have done. More

way to long I had to take my car in three times to get my new car fixed. they fixed on the third trip. I had to spend over 6 hours in the car and two tanks of gas I had to take my car in three times to get my new car fixed. they fixed on the third trip. I had to spend over 6 hours in the car and two tanks of gas. On third trip my car got fixed after I had to sit there for 2 1/2 hours for a very simple fix. The seats that we sit in are not made to sit in very long. I have a very bad back and I am a disabled Vet and the seats suck. Put chairs in because we are maid to sit so long. You also need to stop over booking. I had to be there at 12 pm and my sat there for the first hour each time I came. This is the second time in the last 4 years that I have bought a car. But after all of this I do not think that I will be back for another car. More

Great - No problems Great service with whom I worked with but there was maybe a mechanic in there in the office on my way out that I asked question & he was not at all h Great service with whom I worked with but there was maybe a mechanic in there in the office on my way out that I asked question & he was not at all helpful. Bad attitude. I had to wait back in line to the service guy I was working with for the extra question I had. Just thought (mech) could have been alittle more nicer or helpful. More

Great service , polite, attentive and knowledgeable. They let me know exactly what was done, should be done and how soon they could do it. I also received a complim , polite, attentive and knowledgeable. They let me know exactly what was done, should be done and how soon they could do it. I also received a complimentary ride to and from the mall! More

Great Service I always buy my vehicle from here as well as get it serviced here too. I always let Chris handle me because he know what to do. I have nothing bad to I always buy my vehicle from here as well as get it serviced here too. I always let Chris handle me because he know what to do. I have nothing bad to say about this dealership. More

Check engine light They never let me down.. Great customer service. Got the job done . They will always have on your face by the end of the service. They never let me down.. Great customer service. Got the job done . They will always have on your face by the end of the service. More

Warranty disaster Thanks to Jason Melton for informing me what Kia Anderson did not at purchase. The extended warranty is NOT something to give you full coverage to 10 Thanks to Jason Melton for informing me what Kia Anderson did not at purchase. The extended warranty is NOT something to give you full coverage to 100,000 miles on CERTIFIED used cars. The experience with this vehicle which includes transmission failure shortly after purchase to the inability last year to fix a front end noise issue while under warranty to now that it no longer is covered does not bode well for future Kia purchases. I recieved a call upon arriving home that my front driver lugs may not have been torqued. Upon checking them, they indeed had not. Thanks to Jason's honesty. More

Chris is always great Chris and all the other guys in the service department always takes care of me. They go above and beyond any customer service I always enjoy talking Chris and all the other guys in the service department always takes care of me. They go above and beyond any customer service I always enjoy talking with them More