Fred Anderson Kia of Greenville - Service Center

Thoughtful, informative and helpful I needed to be seen quickly by a senior tech because of having damaged the front end of my Optima by hitting a 5 gallon pail left on the road, which I I needed to be seen quickly by a senior tech because of having damaged the front end of my Optima by hitting a 5 gallon pail left on the road, which I couldn't avoid. Chris and Jimmy were both helpful in getting me a convenient appointment. Ray, a senior tech was able to do a thorough inspection, including making sure the Optima was roadworthy for an upcoming trip, and assure me that everything was working and to spec. Chris was able to explain what was done, including checking the alignment and this service was completed without charge. More

Always friendly and trustworthy Kia of Greenville has always taken great care of my vehicle and the service manager, Chris Hall, always goes the extra mile to make sure not only what Kia of Greenville has always taken great care of my vehicle and the service manager, Chris Hall, always goes the extra mile to make sure not only what i came in for was addressed properly, but anything else that needs taken care of is brought to my attention. It’s hard to find a reliable and trustworthy service center, but Kia of Greenville is superb! More

Oil change I have always been given amazing service! I have not had one bad experience with this dealership. The staff always have smiles and laughter. Thank you I have always been given amazing service! I have not had one bad experience with this dealership. The staff always have smiles and laughter. Thank you so much. More

replacement of back hatch handle Chris ordered replacement part and I got a appointment very quickly to replace it!! Part came in 2days, and got appointment for service at my earliest Chris ordered replacement part and I got a appointment very quickly to replace it!! Part came in 2days, and got appointment for service at my earliest convenience!! More

General maintenance, warranty work, recall Quick and friendly service, advised of recall and work performed immediately, part ordered for water in rear taillight (warranty work), shuttle ride w Quick and friendly service, advised of recall and work performed immediately, part ordered for water in rear taillight (warranty work), shuttle ride was a nice touch More

Transmission fluid change Came because car is under warranty and you replaced my transmission at 20k and the service dept.at KIA of Anderson would not take care of me. Sucks f Came because car is under warranty and you replaced my transmission at 20k and the service dept.at KIA of Anderson would not take care of me. Sucks for them and thank you to you. The transmission needed looked at because of the failure and follow up that was requested by your service dept. at 50k. More

Feedback I have been to Kia many times but my last visit was the absolute best because of Josh Melton. He was wonderful, kind, helpful and knowledgeable. Josh I have been to Kia many times but my last visit was the absolute best because of Josh Melton. He was wonderful, kind, helpful and knowledgeable. Josh went the extra mile and not only answered the questions I had regarding my service package, but also printed some documents so that I could have for future reference. He provided great customer service, and address all concerns which resulted in a one stop resolution. I don’t usually take surveys but his service deserves great praise and recognition! In addition John was extremely friendly upon my arrival. Thanks Josh and John for making my experience so great! More

THEY ARE GREAT AND PLEASANT TO WORK WITH KIA OF GREENVILLE ARE A GREAT GROUP OF PEOPLE'S TO WORK WITH THE SERVICE DEPARTMENT IS GREAT THEY ARE ALL VERY NICE AND POLITE!!!!! THEY KEEP YOU UP KIA OF GREENVILLE ARE A GREAT GROUP OF PEOPLE'S TO WORK WITH THE SERVICE DEPARTMENT IS GREAT THEY ARE ALL VERY NICE AND POLITE!!!!! THEY KEEP YOU UP WITH WHAT'S GOING ON WITH YOUR CAR A JOB WELL DONE!!!!!! More

They were prompt, clean and friendly The service rep was very clean, friendly and prompt, I would recommend the service department to all of my friends. Very satisfied with the department The service rep was very clean, friendly and prompt, I would recommend the service department to all of my friends. Very satisfied with the department More

Car repaired! Car was ready as discussed. And price was as quoted. Jimmy and Jason were a great help. Minor issue caused me to make extra trip back to service area Car was ready as discussed. And price was as quoted. Jimmy and Jason were a great help. Minor issue caused me to make extra trip back to service area but all was taken care of. Thanks. More