Fred Anderson Nissan of Asheville

They have a huge inventory and Tristen Traver made the buying process incredibly painless and easy! buying process incredibly painless and easy! More

The showroom was very clean and friendly. Working with Tristan was a great experience from the moment we came in to the moment the car was ready to go Working with Tristan was a great experience from the moment we came in to the moment the car was ready to go More

Always helped me and Glen is the best around. Top notch dealer you won't regret giving them your business. Top notch dealer you won't regret giving them your business. More

Stay Away From Nissan in General and Fred Anderson Nissan in Particular I own a 2020 Nissan Leaf. I bought it used from Fred Anderson Nissan and fast charging has always been an issue as the CHAdeMO charg in Particular I own a 2020 Nissan Leaf. I bought it used from Fred Anderson Nissan and fast charging has always been an issue as the CHAdeMO charger works well in Japan but not in the states. Since November 2024 there has been an issue with fast charging possibly leading to vehicle fire and we are unable to use a fast charger on the car. What was extremely limited (only at certain Nissan dealers) is now not possible. While a software fix was supposed to be forthcoming none has been offered. Whenever I call Fred Anderson Nissan I am told that they will call me back with an update and to date I have never received a return call. Two weeks ago I again called Fred Anderson Nissan as my sister and brother in law were visiting from Winston Salem. Although they now live only a couple of hours away, driving to see them is not possible without the ability to fast charge the car. When I called Fred Anderson Nissan the week prior I asked if it would be possible to get a new battery pack to fix the problem as I read online that some dealerships have been providing that for free to fix the problem. I was put on hold and when they got back on the phone I was told that I should bring the car in for servicing since "my battery was not holding its charge". I told her again of my asking if a battery pack could fix the problem and I was told the issue was being escalated and I would hear back from Fred Anderson Nissan. When no return call was received, I called for Nissan corporate. They offered no solution or remedy and said the question about the battery pack would be handled by the local dealer. They said they would have Fred Anderson Nissan call me back and when there is a remedy for the battery recall Fred Anderson would be in touch with me to schedule service. One week later and still no call from Fred Anderson Nissan. In fact, the only time I hear from them is through a text or call when they want to give me a great deal on a trade in for a newer car. I am appalled by the lack of concern from Nissan in general and Fred Anderson in particular. Update: The day after my wife's birthday she received a call wishing her a happy birthday. Since they have my cell phone I explained again the situation with the recall. Here is a text chain with Ashelie at Fred Anderson Nissan. A-Hey Ian! It's Ashelie at Fred Anderson Nissan. I spoke with Mark our preowned manager. He said that you would need to go into service for that issue. I-Please have him call me to explain what service I will need and if it is free. A-You would just need to call service and tell them what is going on and make an appointment. Service may be able to tell you if it is covered or not, I am not able to see what warranties/extended warranties you have. I-I am not going to set up service without understanding what the service is that I need. I-I'm waiting to hear if there is a covered remedy for the battery fire risk or if I can be reimbursed for my recent car rental. I-I don't need service I need a remedy to my problem. A-You bought the vehicle two years ago, correct? If you had came in within 30 days of buying letting them know it did not work they would have taken care of it completely. You need service to figure out why it is not working. A-No, they aren't going to reimburse you for a car rental. Unless you have a warranty that would cover that. If you have any other questions you can call and speak to service or a manager. Have a great night. I-Nissan issued a recall notice of potential fire from fast charging. They told me the problem and I am waiting for the remedy. A-Call service. 1/14/26- A week ago I called the number for the GM in response to his reply to me review. No call back after a week. I received a call from a sales person wanting to sell us another car and I asked him to have the GM call me. Actions speak louder than words. Fred Anderson Nissan of Asheville (Owner) More

Excellent time buying a car. Tristan was very informative and made the whole process very easy. Tristan was very informative and made the whole process very easy. More

Greatest salesperson I have ever dealt with! He will put anyone at ease that he talks to! He will put anyone at ease that he talks to! More

I worked with Isaiah and he was absolutely the best! I live in Florida and was looking to purchase a car for my son that lives in North Carolina. He was so helpful and so responsive. I was working wit I live in Florida and was looking to purchase a car for my son that lives in North Carolina. He was so helpful and so responsive. I was working with another dealership, and they were horrible at communication. Isaiah made it so easy. He even picked my son up at his house when the car was ready. My son said everyone at the dealership was so nice and what a great experience. Isaiah Definitely a huge asset and would highly recommend him and would without a doubt work with him again as well as Fred Anderson Nisson of Asheville!!! I can't say enough great things about my experience!!! I didn't finance the car but did purchase the extended warranty. More

Go see Mike Masters! Very professional and great to work with!! We found our vechile. Very professional and great to work with!! We found our vechile. More

I have had 2 bad experiences with fred anderson nissan where I never got to look at the truck I was interested in or able to test drive it all they cared about was running my credit and other stuff other where I never got to look at the truck I was interested in or able to test drive it all they cared about was running my credit and other stuff other than letting me see the truck I was interested in! So basically I got my time wasted twice and I wasn't very happy! Not sure why I was treated like that but hopefully Noone else has the experience I did More

D went above and beyond to help us out! Check him out if you’re looked for a car! Check him out if you’re looked for a car! More