Fred Anderson Nissan of Asheville

I give them 10/10! they made the entire experience as comfortable as possible! Highly recommend buying a car from Fred Anderson and ask for Kevin!! they made the entire experience as comfortable as possible! Highly recommend buying a car from Fred Anderson and ask for Kevin!! More

Best car buying experience I’ve ever had Highly recommend! Make sure to ask for Kevin! recommend! Make sure to ask for Kevin! More

Tristan and Mark were very nice and were not your typical pushy salesman type. A very pleasant and quick experience overall. pushy salesman type. A very pleasant and quick experience overall. More

Great experience, friendly staff, clean facility. Very informative salesperson. Tristan did a great job!! Thanks! Very informative salesperson. Tristan did a great job!! Thanks! More

I am writing this review because I have consistently received a quality of professional and heart centered care that both keeps me coming back and inspires me to be a kinder person. Rare indeed it is to received a quality of professional and heart centered care that both keeps me coming back and inspires me to be a kinder person. Rare indeed it is to meet the Happy Buddha along the path of life. And mine and your good fortune that Glen Graves elevates customers and his service department colleagues experience at Fred Anderson Asheville. His problem solving skills and sunny disposition replaces the normal and natural occurrence of an occasional sour taste of automotive ownership with the sweetness of humanity at its best. Fortunate indeed are those of us, that have found our way to his desk .customers, employees, ownership. Charles Baltzell, Brevard NC More

AMAZING SERVICE, great salesman very humorous, loved it here! I had Kevin as my sales person!! here! I had Kevin as my sales person!! More

Our experience with this dealer and our sales person could not have any better! Maisey and Kevin made our purchase super easy and enjoyable! could not have any better! Maisey and Kevin made our purchase super easy and enjoyable! More

My experience: On March 14th 2025 I drove a 2017 Nissan Armada from Sylva, NC 45mins to Fred Anderson Nissan of Asheville to have a fan clutch and wiring harness replaced. Once the vehicle was in their ser Armada from Sylva, NC 45mins to Fred Anderson Nissan of Asheville to have a fan clutch and wiring harness replaced. Once the vehicle was in their service department I was sent a video explaining that a bracket which helped hold the fan clutch in place was broken. According to the master tech, this was allowing the part to move around and why the fan clutch needed replaced. The parts were ordered, put on the vehicle and I received a call on the morning of Tuesday March 18th to come pay and pick the vehicle up. I arrived around 4:30, paid the $1100 + charge and they brought the vehicle around to me. Once in the driver's seat I could tell the car did not drive the same. About 5mins into the drive we heard a loud noise, the car lost power steering and started to over heat. I had to pull off the side of the highway right before exit 44 on my return trip. The car made it about 15 miles away from the dealership. Per their mechanics, (who were the last to touch the vehicle) the mount that holds the fan clutch & pulley had cracked. According to the master technician, after their inspection of the latest damage, THIS was what was causing the fan clutch failure all along. (Not the supposed bracket they originally blamed and replaced.) The cracked mount didn't occur until the attempted drive home, after Fred Anderson did the first repair. This issue caused major damage to my radiator, along with my throttle body and several other parts. This time the car could not be driven the 15 miles back to their service center I had to pay a $125 to have it towed. The service center accepted no fault for the new damages and gave me an estimate for $4200+. Even after the car left their shop, supposedly fixed and their mechanics were the last people to have their hands on it. I went to speak with the General Manager of the dealership, was told he was in a meeting and as soon as he was finished I could talk to him. I was taken back to speak with a gentleman who told me they still accepted no fault but they would look at the estimate and then I was given a business card. The person I had been sent to was not the GM it was their director of service Joshua James who later sent me an adjusted estimate of $2800+. I had to look up the actual General Manager - Nick Tasios. I emailed him and called him 3 different times and never once received any communication back from him. So on April 9th, after the vehicle had been in their possession for almost a month (driven there/towed back), I had to pay a second tow truck to pick the vehicle up and take it to a mechanic who actually seems to have a duty of care for his clients. My horror story is not over with Fred Anderson. I still have legal issues to attend to with this business. But I hope this review will help others. This company says their service center delivers "Top-Notch workmanship and customer service" but in actuality the workmanship was shotty and the customer service is only if it benefits their pockets. Save yourself the time and money and find that friendly small shop mechanic down the road who actually treats you and your vehicle with care and responsibility because the big corporation dealerships/service centers are only out to make as much money as they possibly can, in any way they can! More

Isaiah was great to work with. We had clicked to show interest in an online posting and we were lucky that we got Isaiah as our sales rep. Everyone was very busy the day we final We had clicked to show interest in an online posting and we were lucky that we got Isaiah as our sales rep. Everyone was very busy the day we finalized the deal because it was the end of their fiscal year. Even so, Isaiah was attentive and calm and helpful. More

Very efficient. Enjoyable to work with. Fair with pricing. Good selection of vehicles. No pressure atmosphere. Enjoyable to work with. Fair with pricing. Good selection of vehicles. No pressure atmosphere. More