Fred Anderson Nissan of Asheville - Service Center

Great experience. Been my dealer and service provider for many years. Jon is great and I never have to worry about a thing. Thanks Jon many years. Jon is great and I never have to worry about a thing. Thanks Jon More

The service dept was exceptional for my 5000 mile service. They are always a pleasure when I bring my car in for service. This is my 4th car from your dealership and the device is great! service. They are always a pleasure when I bring my car in for service. This is my 4th car from your dealership and the device is great! More

Glen fixed an oil leak in our Infinity Q 45 on our way to Michigan from Fl with our stop in Asheville to visit grandchildren. Solved the problem and fixed in less then hour. Very professional and pleasant Michigan from Fl with our stop in Asheville to visit grandchildren. Solved the problem and fixed in less then hour. Very professional and pleasant to deal with. Well done Glen. Rick Morris More

Service is excellent. The service adviser, Matt, is professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time t professional and friendly. He explained the 15k service and quickly got my vehicle processed and taken to a technician. Was done in much less time than I expected! More

Everything, from the selling of the vehicle, to the maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred And maintenance of the vehicle, has been right on the spot. These people, truly know the vehicles they sell,as well as the upkeeping. Thank you Fred Anderson. More

Yesterday I heard a strange noise and my dash said there was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly chec was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly checked my car and said there was just a small tack in the tire....the lady said it was my lucky day (because I did not have to buy a new tire or have it patched) and she was happy for me! There was no charge for that service. I will be buying future cars there. Also, when you buy a new car you get free car washes anytime....wonderful perk. Thank you! Joan More

Always great service AND they are dog friendly, which matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! matters to me the most! I have the 2015 Juke and have taken it here for ALL service. No complaints here! More

I had an EXCELLENT experience at this dealer when I took my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend! my Murano in for service. Glenn communicated with me and was wonderful. Highly recommend! More

Glenn Graves in the Service department at Fred Anderson Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave with a smile on your face because Glenn had handled everything so well. For my most recent visit, he not only ensured that the service that my vehicle needed was performed with precision in a timely manner but he noticed that I would have been due for an oil change in only a week's time. He saved me from making another appointment and a trip to and from the dealership while helping me take advantage of some great specials that were going on so I saved a bundle! While my car was getting washed (a wonderful perk of being a Fred Anderson Nissan customer), Glenn took the time to answer some questions for me about staying safe when out and about and he even showed me the super portable jump starter/battery booster kit that he keeps in his own vehicle. It never hurts to be prepared and I trust Glenn's advice and recommendations. He is a superstar at the dealership who is truly focused on delivering the best customer experience to everyone who works with him. He is the gold standard when it comes to service advisors! More