Fred Anderson Nissan of Asheville - Service Center

Great service. Very understanding of my problem. Repairs completed on time. time time time time time time time time time time time time time time completed on time. time time time time time time time time time time time time time time More

Service was great and got out quicker than. I anticipated. The service manager, Jon, was extremely helpful and friendly. He went out of his way to help anticipated. The service manager, Jon, was extremely helpful and friendly. He went out of his way to help More

Great service. Glenn Graves was awesome. He went above and beyond helping us with a warranty issue. We’ll definitely be back. Awesome customer service. and beyond helping us with a warranty issue. We’ll definitely be back. Awesome customer service. More

I had an appointment and was taken right on time. Oil change and tire rotation. All the work was done in under an hour. This was my first trip for service in my car. It was exceptional. change and tire rotation. All the work was done in under an hour. This was my first trip for service in my car. It was exceptional. More

I came in at my scheduled appointment time to resolve an open recall and was seen immediately. Jon was very friendly, funny and professional. The wait time was no where near as long as I expected it to be! open recall and was seen immediately. Jon was very friendly, funny and professional. The wait time was no where near as long as I expected it to be! Everything was explained to me and they were even willing to inspect my car for another potential issue that I was concerned about which they found and resolved, relieving a great deal of anxiety for me. No one tried to sell me on any extra services or anything like that, either. I would recommend them again and again! More

I was very pleased with my service at Fred Anderson Nissan service on Brevard Road. I was welcomed into the service garage right on my appointment time. I explained my problem, was shown to the co Nissan service on Brevard Road. I was welcomed into the service garage right on my appointment time. I explained my problem, was shown to the comfortable lounge. 15 minutes later, Randy Heatherly told me the problem was solved , and I was ready to go. I had been told I had a several hundred dollar problem. To my great relief, Randy took care of it at no charge. Randy was polite, interested in problem solving , and did it. I will definitely return and recommend your service department . Thank you for making my worry day a happy one. Caroline Taylor More

I generally work with Gene when I come in. He was the one who prompted me to check out pre-owned trucks: I bought one. who prompted me to check out pre-owned trucks: I bought one. More

I ll never go back to this dealership again, they charge for 20k and 25k checkups wanting $300.00 for checkups and all I needed was an oil change. My wife s murano is still under factory warranty. Guess we for 20k and 25k checkups wanting $300.00 for checkups and all I needed was an oil change. My wife s murano is still under factory warranty. Guess we ll be trading and leaving the Nissan family period. Thanks for me driving 60 miles for nuthing. No worries, I ll tell everyone to not go to fred anderson nissan, and I'll never be back ever again More

Not pleased I have been happy with the service I have received on my 2015 Rogue until last Thursday. I brought the car in for oil change and check brakes at 9:45. I have been happy with the service I have received on my 2015 Rogue until last Thursday. I brought the car in for oil change and check brakes at 9:45. I was told it would be done at 11. I told the assistant that I would wait outside . They have chairs outside the service area. I am a senior and am trying to be as safe as possible. I finally went in at 12:30 to find out what was going on with the car. She told me that she had been looking for me and Had tried to call me. She had my home number which she called at 12:09 and did not leave a message. She said. She forgot that I had told her about being outside. More work needed to be done on the car so I agreed, not wanting to come back. I needed to get home because she said it would be 2 before it was done. I finally found someone to pick me up. It was after 3 before she called that car was done. Then I had to find a ride back. The car had not been wash as said which made me question if everything was done. Car does seem to drive ok. This situation made me very upset and I felt that I needed to address it More

In for a service call Very polite and gracious. Service was performed as requested. Jon is very personable and conscientious. He works hard to make sure the customer is mor Very polite and gracious. Service was performed as requested. Jon is very personable and conscientious. He works hard to make sure the customer is more than satisfied. More