Fred Anderson Nissan of Asheville - Service Center

I ll never go back to this dealership again, they charge for 20k and 25k checkups wanting $300.00 for checkups and all I needed was an oil change. My wife s murano is still under factory warranty. Guess we for 20k and 25k checkups wanting $300.00 for checkups and all I needed was an oil change. My wife s murano is still under factory warranty. Guess we ll be trading and leaving the Nissan family period. Thanks for me driving 60 miles for nuthing. No worries, I ll tell everyone to not go to fred anderson nissan, and I'll never be back ever again More

Not pleased I have been happy with the service I have received on my 2015 Rogue until last Thursday. I brought the car in for oil change and check brakes at 9:45. I have been happy with the service I have received on my 2015 Rogue until last Thursday. I brought the car in for oil change and check brakes at 9:45. I was told it would be done at 11. I told the assistant that I would wait outside . They have chairs outside the service area. I am a senior and am trying to be as safe as possible. I finally went in at 12:30 to find out what was going on with the car. She told me that she had been looking for me and Had tried to call me. She had my home number which she called at 12:09 and did not leave a message. She said. She forgot that I had told her about being outside. More work needed to be done on the car so I agreed, not wanting to come back. I needed to get home because she said it would be 2 before it was done. I finally found someone to pick me up. It was after 3 before she called that car was done. Then I had to find a ride back. The car had not been wash as said which made me question if everything was done. Car does seem to drive ok. This situation made me very upset and I felt that I needed to address it More

In for a service call Very polite and gracious. Service was performed as requested. Jon is very personable and conscientious. He works hard to make sure the customer is mor Very polite and gracious. Service was performed as requested. Jon is very personable and conscientious. He works hard to make sure the customer is more than satisfied. More

Fred Anderson has always taken really good care of me, especially Traci in the service department. The service manager has also been there when necessary. especially Traci in the service department. The service manager has also been there when necessary. More

They did a great job meeting my needs. Oil change and inspection taken care of quickly, with a car wash to boot. Will certainly return. inspection taken care of quickly, with a car wash to boot. Will certainly return. More

Patrick Downs, Sales Professional was polite and knowledgeable. I was comparing two vehicles. Ultimately, I was able to test drive and make a decision. He was a real trooper dealing with my 3 year knowledgeable. I was comparing two vehicles. Ultimately, I was able to test drive and make a decision. He was a real trooper dealing with my 3 year old granddaughter!! More

Glenn was so helpful and took care of all my concerns.I was in an out in less than 45 min. He used his tablet to show me how to avoid another service visit. was in an out in less than 45 min. He used his tablet to show me how to avoid another service visit. More

Good service, BUT why was I charged $14.61? For my Lifetime FREE Oil Change?? I received Free Oil!!! Change means Change!! I would appreciate a CREDIT Lifetime FREE Oil Change?? I received Free Oil!!! Change means Change!! I would appreciate a CREDIT More

I recommend this dealership to all my family and friends. They treat you like your family. Honesty and respect goes a long way when dealing with a car dealership. They treat you like your family. Honesty and respect goes a long way when dealing with a car dealership. More

Professional and done work that needed to be done was supposed to wash car but they didn’t wash did not notice till I got home since car wasn’t that dirty supposed to wash car but they didn’t wash did not notice till I got home since car wasn’t that dirty More