Fred Anderson Nissan of Raleigh

Mackly provided an excellent experience I had an amazing experience. Mackly was a great listener, friendly and was able to find us exactly what we wanted. He was extremely knowledgeable abou I had an amazing experience. Mackly was a great listener, friendly and was able to find us exactly what we wanted. He was extremely knowledgeable about each car and highlighted all features. When we needed time to discuss things, he gave us time and advice where needed. I would recommend him and this dealership to anyone! More

Totaled Car - worked with us We were not prepared to have to buy a new vehicle, but our car was totaled in an accident. We had just purchased our first new home and had incurred a We were not prepared to have to buy a new vehicle, but our car was totaled in an accident. We had just purchased our first new home and had incurred a lot of expenses. They were willing to work with not only our low credit, but the insurance and gap people, as well to help get us into a car when our rental ran out. Even with our old loan still showing, they were able to show the banks the insurance/gap were paying it off. MANY other dealers weren't willing to work with our situation, but since they are a larger company they were able to still make things happen. We were afraid of needing to uber for an extended length of time and didn't want to throw money down the drain. They were caring enough to take not only our business but to also give us a loaner car until our car was ready. They also drove our car up from another dealer which made the sale. We had our hearts in our old kia sorento (we originally talked with the managers at kia next door), but were able to find something comparable in size and price, with less miles, more warranty and coverage, and a few extra bells and whistles our old car didn't have. After purchasing, they did a full inspection and checked our brakes, they also gave us a week to comment on any scratches/chips/or things not working correctly, that they will fix. On top of that, they were able to work across dealers under "Fred Anderson" to ensure we got the car we wanted/needed in a timely manner so we wouldn't continue to incur out of pocket expenses. They even brought a car from the neighbor store to do a side by side comparison. This whole process from the date of total to the date of purchase was 2 weeks, however working with the Nissan team of Raleigh was a 3 day process due to our situation. We are just thankful they could work with our situation and help us out! Also, due to us getting a car from the fayetteville store, there wasn't room to lessen the price, but they worked with us to keep our payment lower while including protection and gap insurance. Overall, we experienced a rainbow after the storm, and are quite happy with our decision to go with Fred Anderson! More

Great service and support provided by Fred Anderson staff especially Adam Hussein who was responsible for ensuring we procured an excellent car that effectively met our needs provided by Fred Anderson staff especially Adam Hussein who was responsible for ensuring we procured an excellent car that effectively met our needs and budget. More

Great experience! Adam is an excellent salesman! He's very patient, professional, and thorough. Carl in Finance did exactly what he said he would. Each staff member I Adam is an excellent salesman! He's very patient, professional, and thorough. Carl in Finance did exactly what he said he would. Each staff member I encountered was courteous and helpful. The process was painless from beginning to end. More

Amazing Service I went into Fred Anderson Nissan knowing I needed to make a purchase of a vehicle in the next couple months. Way too often I go into a dealership and I went into Fred Anderson Nissan knowing I needed to make a purchase of a vehicle in the next couple months. Way too often I go into a dealership and I am rushed and pressed into making a decision or felt as if I am wasting the sales reps time. However, my experience with Adam Hussein was completely the opposite. Never have I had a sales rep spend so much time explaining all the features of the vehicles that would fit my needs after letting him know that I cannot make a purchase for a couple months. He still took the time and effort to show me all the midsize and fullsize SUVs without any pressure to have to buy today. I will definitely be back to buy a car once I am able and will only buy from Adam. Thanks Fred Anderson Nissan and Adam for the great customer experience. Would recommend everyone in the market for a car to speak with Adam. More