Fred Anderson Nissan of Raleigh

Asked for a price quote via email. Got a call and a text. I requested a price quote via email. Received a cell phone voice mail followed by a text from Vincent. I then contacted Fred Anderson via their webs I requested a price quote via email. Received a cell phone voice mail followed by a text from Vincent. I then contacted Fred Anderson via their website to convey my displeasure with how Vincent handled my request. What company immediately sends you a text? Instead of receiving an email reply from a senior uninvolved neutral party, at Fred Anderson, the response came directly from Vincent. How outrageous is that? I have used the service dept. at Fred Anderson for about five years. The service dept. is outstanding. I give them the highest rating. However, I can not say the same about my initial sales dept. experience. Insult was then added to injury when I received an email response from the person that I took issue with initially. Fred Anderson, your sales and customer complaint communication practices are lacking at best. More

awesome deal with great people! Mackly and Kelly were both so kind and amazing! There was no pressure at all and I could tell that Mackly wasn't just trying to sell any car, but the Mackly and Kelly were both so kind and amazing! There was no pressure at all and I could tell that Mackly wasn't just trying to sell any car, but the one that met our budget and needs. He was very calm and helpful throughout the process. Kelly was very honest and fun to talk to. We got a great deal and we love our car! More

Awesome , No hassle or pressure Mackly was at our car before we got out of our car! Very respectful and courteous. Best experience by far excellent deal. Carl the Finance Manager was Mackly was at our car before we got out of our car! Very respectful and courteous. Best experience by far excellent deal. Carl the Finance Manager was super as well. Love you Fred Anderson Nissan!!! You are the Family dealership for our family. More

Chapin Cole-THe life saver My name is Hitesh, i live in New Jersey, I was there for 4th of July weekend .. On Saturday evening my car got Broke down ..i wasn't able to drive any My name is Hitesh, i live in New Jersey, I was there for 4th of July weekend .. On Saturday evening my car got Broke down ..i wasn't able to drive any more .. it was almost 4 pm in the evening i was in a hopeless situation since i didn't have any appointment but Chapin Cole was the Person who helped me , He was so polite and he took care of my Car and gave me a loaner car.. i was supposed to leave on Saturday back to New Jersey but we expected it to be fixed by Thursday.. Chapin had taken a special care and he was updating me on the Status once in a while ..Finally he got my car fixed by Tuesday afternoon.. His acknowledgement and his greet were so polite... Thank You Chapin for your great Help. More

Mackly was awesome!! Mackly from sales and Carl form finance helped me get into another car before my total loss case was closed. I would recommend Mackly and Carl to anyo Mackly from sales and Carl form finance helped me get into another car before my total loss case was closed. I would recommend Mackly and Carl to anyone who’s thinking about buying a car from Nissan of Raleigh.!! More

Great Experience I purchased a Rogue at Fred Anderson Nissan and it was a pleasant experience. Mackly, my sales rep, met all our needs. He was courteous, knowledgeable I purchased a Rogue at Fred Anderson Nissan and it was a pleasant experience. Mackly, my sales rep, met all our needs. He was courteous, knowledgeable and very patient. More

Great Nice clean facilities. Jamon is always up front and straight to the point. The finance team is great. Nice waiting area, service is always good Nice clean facilities. Jamon is always up front and straight to the point. The finance team is great. Nice waiting area, service is always good More

What an experience After spending 3 hours with me after closing time we had to return the following day (Sunday) to complete paperwork as my children were hungry and tir After spending 3 hours with me after closing time we had to return the following day (Sunday) to complete paperwork as my children were hungry and tired. I had to work at 11:30 so Carl kindly agreed to meet me there 3 hours before they opened to complete paperwork. He made the finance paperwork easy and fast. This kind of experience of going above and beyond is what I do in my own field and I appreciated being treated this way. Thank you so much Carl for giving up 3 hours of your personal Time to accommodate us. Look forward to many more Nissan purchases in our future. More

Cory is the best My son just bought a previously owned Altima. We worked with Cory and he was absolutely fantastic to work with. Very attentive and gave great advice t My son just bought a previously owned Altima. We worked with Cory and he was absolutely fantastic to work with. Very attentive and gave great advice throughout the process. No hard sell with him. If you head I tot he dealership, make sure to ask for Cory. Cory is pretty new to the dealership, but has been selling cars for 15 years b More

Wonderful experience and great staff Went in Fred Anderson’s Nissan on the way to purchase a vehicle at another dealership 2 hours away. The vehicle that I saw on their lot was out of my Went in Fred Anderson’s Nissan on the way to purchase a vehicle at another dealership 2 hours away. The vehicle that I saw on their lot was out of my budget but after speaking with Cameron Tripp and working out a great price. I made the choice to try and make the purchase. My own financial institution didn’t want to approve me for 110% of the car’s value and that’s when Kelley Stewart stepped up and did an AWESOME job. She went well beyond my expectations with helping me with this purchase. I’m so happy with the staff and my 2015 Accord Honda EX-L. Wonderful staff and great experience. Highly recommended! More