Fred Anderson Subaru

Be careful of the bait and switch tactics. Almost drive far for nothing. Be on guard. Their chat sent a link to what I asked was available, but lo and behold it was not, but a $6k more expensive car was. far for nothing. Be on guard. Their chat sent a link to what I asked was available, but lo and behold it was not, but a $6k more expensive car was. Bait and switch at its best. More

I just bought my first Subaru from David Hensely a couple of weeks ago. I highly recommend him if you are going to buy a car. Very easy to work with and made a new friend. My husband and I came back yesterda of weeks ago. I highly recommend him if you are going to buy a car. Very easy to work with and made a new friend. My husband and I came back yesterday so he could buy a Subaru as well! We will probably be Subie customers for the rest of our lives now, thanks to David! More

Worst customer service ever, we won’t be back, and I won’t let any family or friends either. People need to hear how we were done by Prestige Subaru in Asheville NC. We went looking for a pearl white 20 won’t let any family or friends either. People need to hear how we were done by Prestige Subaru in Asheville NC. We went looking for a pearl white 2018 Subaru Legacy. Found the one we wanted so we called first thing Monday morning to tell Betsy we we’re talking with SECU for a loan. SECU was understaffed and too many clients that day so it took extra long. My husband walks out of the bank with the loan and Betsy called to say “the car just sold, sorry but that’s the name of the game”. No ma’am Betsy that is not the name of the game. As a matter of fact this has never happened to me before by any salesman. You are the rudest salesman I’ve ever had the displeasure of interacting with. You are in the wrong job if you think this is the way to treat people. When I say I’m talking to SECU about a loan for this vehicle, it may take a couple of hours or a few hours that day if they are super busy, but by the end of the day I always have the money in hand. Betsy calls back and I take the phone and talk to her myself, she says “sorry again, but that’s how it goes, did you see our blue legacy”. I say yes and I don’t want it. So then Betsy decides to say “well if it helps, the man who bought the car had been looking at it for three days”. Seriously how idiotic can you be, ummm, no Betsy it doesn’t help. I ended up hanging up on her before I said something I wouldn’t regret. Sorry this is so long but this needs to be out there. I have since talked to a few people and found out that Prestige Subaru has done this to other people too. It’s not right, and it’s a horrible way to treat people and I will be telling anyone who will listen and just maybe the salesmen at Prestige Subaru will learn how to treat customers and especially return customers like we were (definitely not ever again). Buyer beware!!!!! More