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Fred Anderson Toyota of Asheville
Asheville, NC
330 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 330 reviews
September 09, 2019
Our buying experience was very smooth and easy . We enjoyed working and getting to know Nathan our salesmen. Our buying experience was very smooth and easy. We appreciate the cleanliness and friendl We enjoyed working and getting to know Nathan our salesmen. Our buying experience was very smooth and easy. We appreciate the cleanliness and friendly service we received. More
by Hill
Employees Worked With
Nathan Weaver, Gabe Offermann
Helpful September 07, 2019
Nathan Weaver hosted an excellent purchase experience. The team was professional and helpful without high pressure tactics for extras. Nathan was knowledgable and knew his product. The Highlander was well The team was professional and helpful without high pressure tactics for extras. Nathan was knowledgable and knew his product. The Highlander was well equipped and offered at an excellent price. More
by ray
Employees Worked With
Nathan Weaver
September 06, 2019
Great sales people, terrible finance department The sales people were very nice and really helpful. I went on a saturday and it was busy, but people were patient and in good spirits. I decided to pu The sales people were very nice and really helpful. I went on a saturday and it was busy, but people were patient and in good spirits. I decided to purchase a car after testing a few, and had to wait a long time for my turn to talk to the finance person about rates and terms. They provided drinks and a place to charge my phone which had run out of batteries, so that was really nice. Everything was fine until I sat down with the finance person. He started setting papers in front of me to sign and was visibly irritated when I asked what rate I had been approved for. I had other questions as well since I had never taken out a car loan before, but he stated that he had too many other loans to process and he would not answer my questions because he didnt think i really wanted to buy the car. He also would not accept my pre-approved loan from my bank and tried to force me to sign a 6% loan saying it was the best rate even though I have perfect credit. i asked to call my husband and he was not having it, so i left. They sent a nicer person out to “retrieve” me, and when I got back to the finance person the rate I had been approved for by my bank was magically available all of a sudden. It was a terrible experience, I should have just left immediately, and sadly I do not think the finance person would have treated me that way if I had a male “chaperone” with me. More
by S19oo
Employees Worked With
Gabe Offermann
September 06, 2019
Jarred and the team made buying a car easy...no pressure.. Great staff...great service Dept...very informative...trustworthy ...hassle free...fair prices.. I hope Jarred will be there to help me buy my next c Great staff...great service Dept...very informative...trustworthy ...hassle free...fair prices.. I hope Jarred will be there to help me buy my next car! More
by Linda
Employees Worked With
Jarred Wilson
August 23, 2019
Friendly staff & great to work with. Tom Garrett helped us get into our 2019 Toyota Camry! He got us within our monthly payment we wanted and had everything ready for us when we got their Tom Garrett helped us get into our 2019 Toyota Camry! He got us within our monthly payment we wanted and had everything ready for us when we got their for our appointment & every time we’ve went since everyone has extremely nice & they act like they care!! 10/10!! More
by Rathburn19.
Employees Worked With
Thomas Garrett
August 22, 2019
Liars, Liars,Liars !!! They are running ads that say all 2019 vehicles on sale !! I bought a 2019 Rav 4 and they would not take a dollar off !! While I was there I introduce They are running ads that say all 2019 vehicles on sale !! I bought a 2019 Rav 4 and they would not take a dollar off !! While I was there I introduced friends to the sales manager and they bought the same vehicle different color and they took off 6 thousand dollars!! NOT TO BE TRUSTED !!!! More
by Jenny
Employees Worked With
Adam and brendon
August 12, 2019
EXCELLENT, PROFESSIONAL INTEGRITY ANGEL PEDI PROVIDES CONSISTENT QUALITY, CONSCIENTIOUS SERVICE WITH INTEGRITY AND INTELLIGENCE WITH EXCELLENT CUSTOMER SERVICE. I TRUST THE SERVICE ANG ANGEL PEDI PROVIDES CONSISTENT QUALITY, CONSCIENTIOUS SERVICE WITH INTEGRITY AND INTELLIGENCE WITH EXCELLENT CUSTOMER SERVICE. I TRUST THE SERVICE ANGEL PROVIDES AND APPRECIATE THE WORK OF THE DEALERSHIP. More
by EDEN1
Employees Worked With
ANGEL PEDI
August 06, 2019
Friendly Service Salesman, Jesse Turner, was very helpful with helping with my trade tonight! Very patient and understanding with the kiddos also! This is why I always Salesman, Jesse Turner, was very helpful with helping with my trade tonight! Very patient and understanding with the kiddos also! This is why I always come back! More
by Smblankenship
Employees Worked With
JESSE TURNER
July 10, 2019
Love my new car! Richie was very nice and informative on every question I had. He made the hole process as smooth as possible. If I ever need a new car I will be sure Richie was very nice and informative on every question I had. He made the hole process as smooth as possible. If I ever need a new car I will be sure to return to Fred Anderson Toyota! More
by Amanda A
Employees Worked With
Richie k
July 03, 2019
4 Runner Purchase Richie Kowakski was great in helping me with my purchase and follow up after the sale. Everything went smoothly with the purchase. I would recommend w Richie Kowakski was great in helping me with my purchase and follow up after the sale. Everything went smoothly with the purchase. I would recommend working with him. More
by 4Runner
Employees Worked With
Richie Kowalski
