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Fred Anderson Toyota of Asheville

4.0

78 Lifetime Reviews

777 Brevard Rd, Asheville, North Carolina 28806
Call (828) 667-8888

Latest Reviews

July 21, 2018

"Would Not Recommend"

- Dani49

I would not recommend Fred Anderson Toyota of Asheville to anyone if you plan on servicing your vehicle here. Thanks to the service department I am stuck parking my brand new 2018 4Runner and was forced to buy a second vehicle to drive. The reason I have had to go out and buy a second vehicle is because my brakes have went out on me twice and I continuously get a burning brake smell to where people have came up to me in a parking lot and said it smells like my vehicle is on fire! I have taken it in to the service department several times on this issue over the past 10k miles and Toyota says that this is ‘normal’! I refuse to continue to put my 3 year olds and my own life at danger because of them! Yes I have called corporate, but they won’t do anything because they have called the service manager and he told her it was normal. They said my only option was to trade it in or sell it, which I refuse to put someone else’s life at danger like Toyota has done to mine and my daughters! There are several other issues with the vehicle that they say are ‘normal’ as well, but for the multiple brake failures to be ‘normal’ is a huge safety concern and uncalled for!

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Employees Worked With

Jason

July 12, 2018

"disappointed"

- Mcduff123

I called on Saturday, July 7 about a new listing for a Nissan Frontier 2010. It was being detailed. I came to the dealership on Monday shortly after it was returned from detail. I wanted to have my own mechanic check it out prior to making a purchase. The salesman said that would have to wait until the dealership had completed mechanical checks. I told him I would want the vehicle just pending my mechanic check. The salesman said nothing about holding it with a deposit. I called the salesman Tuesday afternoon leaving a voice mail and did not receive a return call. I called the salesman Wednesday afternoon leaving a voice mail and did not receive a return call until this morning (Thursday). He told me that someone had already placed a deposit on it prior to my visit which had not been posted on the sales board. He offered an "up sale" to a newer model that was not in my price range. I declined.

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Employees Worked With

Ronnie

July 09, 2018

"Smooth easy and no hassell"

- Jcd0105

I went in with anxiety and left with exactly what I wanted feeling great about the entire experience! I would recommend to anyone for any vehicle need.

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Employees Worked With

Jesse turner

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines