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Fred Anderson Toyota of Asheville
Asheville, NC
342 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 342 reviews
December 11, 2021
Took car there to perform major repairs. In addition, Anderson listed "must dos". Everything was quoted at $5700. Went somewhere else and had everything fixed perfectly for $1900. Many of the repairs Anderson listed "must dos". Everything was quoted at $5700. Went somewhere else and had everything fixed perfectly for $1900. Many of the repairs Anderson quoted were embellished as being more involved. I'd give them zero stars if I was able. In my opinion they're dishonest. More
by Tedpark1966
Employees Worked With
Tyler D Myers
December 11, 2021
Excellent salesman and finance representative. I was not pressured to buy. Salesman knew the car well and was able to give me choices in my process of buying pressured to buy. Salesman knew the car well and was able to give me choices in my process of buying More
by Sbrown
Employees Worked With
Michael Owenby Nick , Gabe Offermann
December 09, 2021
Extremely helpful in each level of the process. Patient in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. More
by Jewaroux
Employees Worked With
Zack, Bo Ph, , Gabe Offermann
December 04, 2021
Evidently they don’t care or listen to anything the customer requests. My brakes were very unsafe and after one whole day with numbers attempts to contact them. I got a call from service advisor saying customer requests. My brakes were very unsafe and after one whole day with numbers attempts to contact them. I got a call from service advisor saying they would need to keep till Monday. This is after one whole day of my vehicle being there. We knew it was the brakes why is it not being worked on? But, they came up with about three other “possible future issues” I might want to consider having fixed. Thanks for nothing. The service manager was very dismissive when I tried to say just fix the problem I brought it in for. I wish I had just had it towed to a different dealership as I have heard horror stories about Fred Anderson. I will not make the same mistake next time! More
by Kpete94835
Employees Worked With
Michael Lentz
December 04, 2021
All in all I am pleased with my purchase however some important figures were not included in the sales contract which led to some confusion by me and most of the staff I spoke with when trying to resolve important figures were not included in the sales contract which led to some confusion by me and most of the staff I spoke with when trying to resolve the issue Just two figures on the sales contract and there wouldn't have been any issue. Most of the staff was kind and pleasant More
by Phillipsjames376
Employees Worked With
Gabe Offermann
December 04, 2021
Very very helpful in getting what I wanted.. I love my new Rav4.. Everyone was very professional.. Got a great deal and great rate.. Love you Fred Anderson Toyota of Asheville.. Thank you.. new Rav4.. Everyone was very professional.. Got a great deal and great rate.. Love you Fred Anderson Toyota of Asheville.. Thank you.. More
by Lindadefilippo238
Employees Worked With
Matthew Rhew
