Fred Anderson Toyota of Charleston

Great Experience Overall! I had been emailing with this dealership for a week or so to set up an appointment to see a specific 4 Runner. Unfortunately when I got there they had I had been emailing with this dealership for a week or so to set up an appointment to see a specific 4 Runner. Unfortunately when I got there they had sold the car I came for to my disappointment. Chelsea was so nice to walk me everywhere on the lot to try to find a similar car to what I had come in for even looking at sister locations to try to bring one in. When we went inside she worked really hard to find something for me, but I never once felt pressured or the hard sell from her. She was absolutely amazing to work with and I have been talking about her since I left! After a lot of back and forth, we found a brand new truck on the lot that she thought she could get me a competitive deal on. Not only did she work some type of magic to make the price where I needed it to be, she was patient and walked me through every step of the sale. I have had a few questions post purchase which she has been super quick to answer and beyond helpful! If you got to FA Toyota, ask for Chelsea (and have Ryan do your financials)! The only interaction I had that was less than positive was of that with another financial manager who interrupted the middle of a conversation I was having with Chelsea to try to give me the hard sell. Chelsea was working with me and this woman just refused to leave us alone. It was the only moment of the entire experience that left a bad taste in my mouth and I am very glad that I didn't have to work with her on my financial paperwork. More

Amazing new car buying experience! Eddie was amazing, found the car I was looking for within minutes and took all the stress out of the car buying experience, Highly recommend Eddie and Eddie was amazing, found the car I was looking for within minutes and took all the stress out of the car buying experience, Highly recommend Eddie and Matt. More

I am a return customer! This is the second car I have purchased from Rodney Lewis. I shopped elsewhere but I PURCHASED from Mr. Lewis. He is knowledgeable, professional This is the second car I have purchased from Rodney Lewis. I shopped elsewhere but I PURCHASED from Mr. Lewis. He is knowledgeable, professional, personable and so much more. He listened to my needs and found quality options for me. I appreciate that he follows up and I know if there should be a problem he will resolve it. Mr. Lewis has earned my trust. I love my little red car! Mr. Lewis, thanks so much! More

New truck purchase Fred Anderson Toyota is by far the best dealership in the Charleston Area. Friendly staff both in sales and service. They go the extra mile to get you Fred Anderson Toyota is by far the best dealership in the Charleston Area. Friendly staff both in sales and service. They go the extra mile to get you the best deal possible. More

Great First Time Buyer Experience. The service was excellent. I recommend this dealership to others. Chris Jennings, Love you!! Also Matt and Melissa was great. Thanks you guys. Love My The service was excellent. I recommend this dealership to others. Chris Jennings, Love you!! Also Matt and Melissa was great. Thanks you guys. Love My New 2019 Camry More

Excellent Everyone did a fantastic job. Super nice people here too. Explained everything properly. Both of the Matt’s here at Toyota were fantastic to work with Everyone did a fantastic job. Super nice people here too. Explained everything properly. Both of the Matt’s here at Toyota were fantastic to work with and super nice individuals. Will definitely go to them in the future and love my new car. More

Family Ms. Alesia Durr and Ms. Faye Bustos are AWESOME ladies to work with !!!! wether you are leasing or purchasing a vehicle, do yourself a favor and reach Ms. Alesia Durr and Ms. Faye Bustos are AWESOME ladies to work with !!!! wether you are leasing or purchasing a vehicle, do yourself a favor and reach out to the BEST Ms. Alesia Durr and Ms. Faye Bustos. I went in with a vehicle that I truly was not happy with and Ms. Alesia’s first words to me were, ok have a seat “You and I will get things figured out and put you in the vehicle you want, don’t worry” that is EXACTLY what Ms. Alesia Durr proceeded to do, Ms. Alesia as well as Ms. Faye Bustos are very upfront honest ladies and I will continue to work with them as well as send potential customers their way. Thank You soooooooo much for the Exceptional Service That you both provide. I look forward to many many encounters with you both. More

Amazing Service Purchasing my new truck from Fred Anderson Toyota was great. The experience with my sales rep, Faye B was even better. Her knowledge of the vehicle, Purchasing my new truck from Fred Anderson Toyota was great. The experience with my sales rep, Faye B was even better. Her knowledge of the vehicle, outstanding customer service and display of caring for the customer makes her a Superstar! Go see FAYE B. More

Beyond impressed! I would highly recommend John Arent! Incredible product knowledge and patient in answering questions. He took his time making sure we were complete I would highly recommend John Arent! Incredible product knowledge and patient in answering questions. He took his time making sure we were completely satisfied! I can see why this dealership has such an amazing reputation with salesmen like John Arent! More

Made things Right Thank you Heather and your team for reaching out when there are issues! You made things right and met all of our needs! You are great at customer serv Thank you Heather and your team for reaching out when there are issues! You made things right and met all of our needs! You are great at customer service! More