Fred Anderson Toyota of Charleston

Great Service Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a m Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a manufacturer's recall, the service department made dealing with it as painless as possible. More

Superior Customer Service Andy was a great salesperson who was extremely knowledgeable about the vehicle we chose to purchase. Andy's superior attitude and genuine personality Andy was a great salesperson who was extremely knowledgeable about the vehicle we chose to purchase. Andy's superior attitude and genuine personality made him a great person to work with when selecting a vehicle. More

Toyota 4runner Matthew was awesome! Amazing service, very patient, gave me a great deal and super sweet! Was really honest with me when it came to my purcahse and en Matthew was awesome! Amazing service, very patient, gave me a great deal and super sweet! Was really honest with me when it came to my purcahse and ended up getting me an even nicer car for a better deal than I was going to get originally! Will definitely be back. Thanks again, I love my 4runner so much. More

So excited about my new 4Runner Matt gave us the red carpet treatment and we walked away very happy! He gave us a great deal and was transparent and professional throughout the entir Matt gave us the red carpet treatment and we walked away very happy! He gave us a great deal and was transparent and professional throughout the entire process. Not to mention, I LOVE my new car! I would absolutely send friends and family to Fred Anderson! More

Wow, a GREAT service experience at a dealership is possible! I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arr I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arrival there, customers were lining up in the drive waiting to be checked in by a service writer with a clipboard. I immediately drove to Fred Anderson where I was greeted by John, one of the many service writers all with individual computer terminals. John was willing to assist me in any way possible even though I had no appointment. Thanks to John and technician Mark, my vehicle was serviced in less than an hour and I was on my way able to enjoy the holiday. The service area, customer lounge, and showroom were all immaculate and every aspect of the dealership appeared to be well managed. I have purchased two brand new vehicles from Fred Anderson Toyota and will never consider having either of them maintained by any other dealership following the superior experience on my first service visit. The staff could not have done anything more to make someone who is usually very apprehensive about dealership service departments like me feel confident that my vehicle was in capable hands. More

Best experience ever! DJ Clune was such a joy to work with. As everyone knows, buying a car is one of the hardest experiences ever, but not this time. DJ worked extremel DJ Clune was such a joy to work with. As everyone knows, buying a car is one of the hardest experiences ever, but not this time. DJ worked extremely hard to make the experience as easy as possible. He went above and beyond to help me get the car I wanted and in the fastest time possible. He is truly a great asset to Fred Anderson Toyota!! I would highly recommend him and his services to anyone purchasing a vehicle. I will return to Fred Anderson Toyota only because of him. Good luck and thank you for everything!!! More

Exceptional customer service Our salesman, Matt Worlock, was very professional and helpful as well as informative and patient with us as we made our decision about what was the b Our salesman, Matt Worlock, was very professional and helpful as well as informative and patient with us as we made our decision about what was the best model for our needs. Matt had a warm smile and was kind. He always provided a quick response to our many questions and was available by text which made the process so much easier. Matt set us up with Bill, in Finance, who was informative and friendly. I would recommend Matt to anyone in Charleston who is looking for a Toyota and, in fact, I have distributed copies of his card to a couple of friends already. Our purchasing experience was a real blessing! More

Superb car buying experience! Andy Lopez was a great help. He was quite knowledgeable and had every answer for my wife and I. Andy was professional, genuinely sincere, honest and p Andy Lopez was a great help. He was quite knowledgeable and had every answer for my wife and I. Andy was professional, genuinely sincere, honest and personable in all our interactions which certainly was the deal maker. We found the 2018 Rav4 Limited Hybrid the perfect car for us. Financial negotiations with Don Hesher was clear, honest and very helpful. Finally, Bill Utnick was a was a pleasure to deal with. He explained the financial and service end clearly with which we were very pleased. I would recommend CHS Fred Anderson Toyota with enthusiasm. What a great experience. More

Great Service for my 2004 4Runner Christina Rice was absolutely amazing and very communicative during a crazy busy holiday week. Amazing job by her and the crew! Timing belt, water pum Christina Rice was absolutely amazing and very communicative during a crazy busy holiday week. Amazing job by her and the crew! Timing belt, water pump, serpentine belt and spark plugs. More

Kurtis is the best! The dealership went the extra mile for me. Made me feel comfortable and well taken care of in my first car-buying experience. Everyone was patient wit The dealership went the extra mile for me. Made me feel comfortable and well taken care of in my first car-buying experience. Everyone was patient with my many questions. Recommend to everyone. More