Fred Anderson Toyota of Charleston

Awesome Super nice and gave the information straight and never tried to hide anything. Also was a pretty fast process. They explained everything in easy words Super nice and gave the information straight and never tried to hide anything. Also was a pretty fast process. They explained everything in easy words so it was easy to understand. More

2015 Jeep Grand Cherokee Second time around with Brent! Awesome to work with.. goes above and beyond to meet the customers needs! Never had any problem before, the whole deale Second time around with Brent! Awesome to work with.. goes above and beyond to meet the customers needs! Never had any problem before, the whole dealer was quick to answer any questions and contact me on any concerns! Will probably be back down the road for my third purchase! More

Needed a car Fast & they delivered! We needed to get another van fast, and this dealership delivered! We were able to do get the paperwork done very quick and mostly online and over the We needed to get another van fast, and this dealership delivered! We were able to do get the paperwork done very quick and mostly online and over the phone. The customer service was amazing. Brent is a no pressure salesman and made sure we got everything we wanted in the vehicle. We got a great value for our trade in, and a great deal on the new vehicle. More

Great experience. The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situati The dealership was recommended by a trusted friend. I arrived and was greeted to a busy, professional and very friendly staff. I explained my situation and my options. I was presented with options which included an incredible inventory. Our sales representative, Matt Worlock, was very knowledgeable and offered us every possible option and patiently explained the differences. Simply put it was a very pleasant experience and I am very pleased with the two vehicles purchased. More

Great Experience Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using them to purchase a vehicle. More

You have only one good employee there I have called the service department at Fred Anderson multiple Times and I have never once gotten a return call. The last time I took my car in for oi I have called the service department at Fred Anderson multiple Times and I have never once gotten a return call. The last time I took my car in for oil change I got it back with an extra 500 miles on it plus the mileage has gone down to 15 miles per gallon. I have called three times and have not gotten a return call. More

good service Faye was the best salesperson. She was very knowledgeable about the HIghlander. She helped me find exactly the right one for me without pressuring m Faye was the best salesperson. She was very knowledgeable about the HIghlander. She helped me find exactly the right one for me without pressuring me . Alesia was great in the finance department. It was an enjoyable experience More

Great place to buy a car My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was o My husband and I both bought Toyotas at this dealership. We both were able to get the vehicles that we wished at very fair prices. Matt Worlock was our sales representative. He was attentive, kind, helpful, respectful, knowledgeable, hardworking, and calm. He did everything in his power to help us in every way possible! In fact, Matt was the best car salesperson we have ever had! He made the experience positive instead of stressful and uncomfortable. Fred Anderson is blessed to have Matt as an employee! More

Excellent Salesman Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respe Matt was an excellent salesman. He went over and beyond to get me the new Tundra that i have been shopping for. He was not pushy, and was very respectful to my family. He listened to what i wanted and explained how the vehicle functions worked. After the sale he contacted me making sure i was satisfied with my new Tundra. Thanks Matt, and Fred Anderson toyota. For making this shopping experience great. More

Not very pleased The business manager in charge of the finance ought o give every little detail about the expenses that the client is about to assume. I was not given The business manager in charge of the finance ought o give every little detail about the expenses that the client is about to assume. I was not given the total cost of the additional protection that I requested to add to my purchase. Melissa Luedtke informed me just of the monthly payment. I was too tired to inquire further (drove 3 hours to go to Anderson Toyota in Charleston, SC). In Thursday, November 1, after scrutinizing the contract, I attempted to call Anderson Toyota in Charleston, SC. It took several attempt before I was able to speak with the sales manager Alissia. She explained to me the details that Melissa omitted to deliver to me. However, I strongly believe that overall I have been overcharged. The finalized cost to which I agreed with Dennis via telephone a few days prior my visit was $31,153.98with taxes, title, and tags included. The day of my visit was added the interest and the mechanical protection and it amounted to $39,657.25. Basically, I am paying for the interest and the mechanical protection $8,503.27. It's way too much. In addition, The sales person never offered refreshments nor anything else to make our visit comfortable. Within the past 14 years I have bought from Anderson Toyota 6 cars. I received over the top service-in Raleigh, NC and in Sanford, NC. In June I purchased in Raleigh the YarisIA, in January 2017 I purchased in Sanford the Camry. In the next 2 years I will purchase a car for my grandson who will turn 16. Given the poor complaisance that I received from Anderson Toyboy in Charleston, SC, I will consider other dealerships. Definitively, I will not return to Anderson Toyota in Charleston, SC. More