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Fred Anderson Toyota of Charleston

Charleston, SC

4.9
6,369 Reviews
Welcome to Our New Dealership Fred Anderson Toyota of Charleston is part of the Anderson Automotive Group, which has been serving the Carolinas since 1955. The Fred Anderson staff is totally committed to giving you fast and friendly service for all of your automotive needs. A big part of our commitment means looking for ways we can help make Charleston a better place to live. That's why Fred Anderson Toyota of Charleston recently sponsored the American Lung Association's Fight For Air Run/Walk, and the Charleston County Schools Music For Kids program. Better Trade-in Value We know that getting the most for your trade may well be the deciding factor in where you purchase a vehicle. So all of our expert appraisers are well-trained in evaluating vehicles. We use the latest regional and national vehicle data to see what your vehicle is worth locally and in other parts of the country, and whether or not we could sell your vehicle elsewhere. And if you bring in a written trade offer from Carmax, we guarantee to pay you more for your car -- or we'll pay you $100! All of this means Fred Anderson Toyota of Charleston offers you the most for your trade. For an estimate on what your vehicle is worth today visit the Fred Anderson Toyota of Charleston's Value Your Trade page today. Get Pre-Approved in Seconds | View Your Credit Score Whether you have good credit or bad credit, Fred Anderson Toyota of Charleston has a variety of financing options that will help get you driving in no time! We can show you how to lower your monthly payment with a Toyota Lease, and how to take advantage of the latest Toyota Rebates and Incentives. Fred Anderson Toyota of Charleston can also help you Get Pre-Approved In Seconds from the comfort of your own home. Now more than ever, we make it easy for you to get new and used car loans in Charleston SC. Online Service Scheduling The Fred Anderson Toyota of Charleston Service Department gives you the ability to schedule all of
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2100 Savannah Hwy

Charleston, SC

29414

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Showing 6,369 reviews

January 01, 2018

Efficient We were especially pleased that we were not pressured to purchase the vehicle we were I interested in. It was properly explained the details of what More

by camcay1192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alesia Durr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 29, 2017

Great experience Randy Fortier is a wonderful person and is not pushy and was extremely helpful. The young lady in finance was very informative and also friendly. More

by Sciolover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fortier
Jan 01, 2018 -

Fred Anderson Toyota of Charleston responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 29, 2017

A Dream Come True!! James Lindsey helped me to get my DREAM vehicle. A life long dream of owning a soft top Jeep. Mr. Lindsey made this a reality! More

by myki6913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lindsey
Jan 01, 2018 -

Fred Anderson Toyota of Charleston responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear to hear that James was able to do this for you and we encourage you to contact [him/her] or stop by if you have any further automotive needs. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 28, 2017

Excellent Very Professional. Pleasant to deal with. Dealership clean and friendly. Follow up was consistent but not excessive to the point of being annoying. A More

by Hunting Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Searcy
Jan 01, 2018 -

Fred Anderson Toyota of Charleston responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you please don’t hesitate to reach out. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 28, 2017

Stole my money (Amended) After being able to speak personally with Mr. Rhoads we agreed there was some miscommunication and misunderstanding on both our parts. I have been ref More

by Brent Gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rhoads
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Fred Anderson Toyota of Charleston responded

Hi Brent, I'm glad after we spoke you realized you got the two dealer confused and realized we were on the good side of it. Thanks for taking my call and glad it all worked out.

Feb 06, 2018 -

Brent Gibson responded

After speaking with Mr Rhoads we agreed there was some misunderstanding and miscommunication on both of our parts. My money was returned in full and I have no other negative issues with Mr. Rhoads or Fred Anderson Toyota. I appreciate him reaching out to me and resolving the issue.

December 26, 2017

Great Experience! My father and I were amazed by the friendly staff and the service we received. Both Eddie and Tonya provided us with great service and helped us pick More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alesia Durr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Fred Anderson Toyota of Charleston responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  We value our customers and we look forward to seeing you on your next visit. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 26, 2017

Great experience, caring employees I spent 2 days looking at 4 different vehicles. After I narrowed it to two, Fred Anderson, Matt and all the others came through to convince me to bu More

by Toyotafan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Worlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Baker
Dec 27, 2017 -

Fred Anderson Toyota of Charleston responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 26, 2017

Couldn't ask for better customer service David was such a great help for me. He was not pushy at all and represented the other options perfectly. Definitely would recommend him to everyone of More

by Kaycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for the excellent review! It is great to know that David was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 24, 2017

Smooth Process James helped me narrow down my search for the vehicle I was looking for. He presented me with several vehicle package options to make sure I was getti More

by jason123567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lindsey
Dec 27, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 24, 2017

Great dealership, fabulous sales I have been working with James for several weeks, looking at a Highlander. He has been very patient and professional. I would highly recommend James f More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lindsey
Dec 27, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and patient. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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