Fred Anderson Toyota of Charleston

Fantastic Customer Service From start to finish the process was relaxed and prompt. Matt was incredibly knowledgeable about every aspect of car purchase deal. He knew his vehicl From start to finish the process was relaxed and prompt. Matt was incredibly knowledgeable about every aspect of car purchase deal. He knew his vehicles inside and out and understood personal budget and respected it. Christen in finance made sure I was happy and understood all paper work. Thank you Matt and Christen. I would definitely go to Fred Anderson Toyota in west Ashley if I ever needed another vehicle. All around 5 stars. More

Awesome!!!!!!!! I presented many requests and requirements in my purchase and my Fred Anderson team satisfied them all with efficiency and a friendly attitude. Thank I presented many requests and requirements in my purchase and my Fred Anderson team satisfied them all with efficiency and a friendly attitude. Thank You More

great service Sami was very friendly and provided great customer service. He worked very hard to get me the best deal possible on my Toyota Rave4. He called me a fe Sami was very friendly and provided great customer service. He worked very hard to get me the best deal possible on my Toyota Rave4. He called me a few days after I purchased the vehicle to answer all remaining questions I had. More

Buying a car while on vacation. We were a "drop-in" customer, but were treated as if we were a repeat customer of many years, from the person greeting us at the door to the sales per We were a "drop-in" customer, but were treated as if we were a repeat customer of many years, from the person greeting us at the door to the sales person taking time to show us multiple vehicles, although we stated that we were on vacation and just browsing. At the end of the day, Evan had given us a reason to buy rather than browse. More

Traded my 2013 Rav4 for a 2016 Highlander XLE Our salesman Mark Searcy was just our type of salesman....no false promises, only honesty and no pressure for the sale. He was very efficient, courte Our salesman Mark Searcy was just our type of salesman....no false promises, only honesty and no pressure for the sale. He was very efficient, courteous and knowledgeable. We went into the dealership after talking with Lauren regarding a online inquiry I made as part of my research into the possibility of trading up. My daily commute is quite long and having a vehicle like my new Highlander with the many comforts and safety is a must. We are a repeat customer and look forward to our continued outstanding service! More

A new car in two weeks. Overall my experience at Fred Anderson Toyota was enjoyable thanks to the special effort provided by Mr. Lindsey in first finding a car which met our Overall my experience at Fred Anderson Toyota was enjoyable thanks to the special effort provided by Mr. Lindsey in first finding a car which met our needs and desires, and then following up with additional issues involving missing parts for an accessory we wanted. James always met us with a smile and the help we needed to finally leave with another great Toyota product. More

Corolla to Corolla Was unsure about trading in a 4.5 yr old car, but had a better experience here than Hendrick Toyota. Didn't feel any pressure whatsoever, and I feel I Was unsure about trading in a 4.5 yr old car, but had a better experience here than Hendrick Toyota. Didn't feel any pressure whatsoever, and I feel I made the best choice financially. More

Best/easiest car purchase ever, thanks Daniel Dew!! I bought my RAV4 from Daniel Dew, and I have to say that I was blown away by how knowledgable and professional he was (along with everyone that helped I bought my RAV4 from Daniel Dew, and I have to say that I was blown away by how knowledgable and professional he was (along with everyone that helped along the way). The entire process was seamless, from letting him know what I needed and was looking for all the way to my first oil change last month. He even helped me re-program my hands-free phone setup that I had somehow managed to disconnect. More

Great service The service was excellent. Didn’t take long to purchase my truck it was fast an easy. My salesman was very helpful. Would definitely recommend buying The service was excellent. Didn’t take long to purchase my truck it was fast an easy. My salesman was very helpful. Would definitely recommend buying a vehicle from here. More

READ THIS FIRST! GET MATT WORLOCK! Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every ten or fifteen minutes. Also, my key faub never worked from the beginning even with a battery replacement. Matt scheduled me an appointment with the service department. After running a diagnostic the service department informed me of a software update for my car that would cost me a 60$ plus dollar fee for an update that my 160 point inspection said was already installed. As for the key faub they wanted to charge me 335$ for a replacement because the battery was supposedly drained by a short. The 160 point inspection also states two master keys are present. I immediately text Matt Worlock to see if there was anything he could do considering I've had the vehicle less than two months. Honestly, I wasn't expecting much help but I was completely wrong. True to his word Matt had my back. After talking with the service department all my issues were corrected free of charge thus providing me with a true 160 point inspection. IF YOU GO TO FRED ANDERSON GET MATT WORLOCK. At a bulk dealership it is important that you work with a salesman who is true to his word. I was lucky and got Matt; you should too! Thanks also to Andy in the service department for being so flexible and honest. More