Chivas Porter

Bill Depriest and Chivas Porter always go the extra mile! I have several kids and cars and whenever I have an issue they are as concerned as if their daughters were driving the cars. Great job team! I have several kids and cars and whenever I have an issue they are as concerned as if their daughters were driving the cars. Great job team! More

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Eddie Cook is a great salesman. I have worked with him for over 12 years I have worked with him for over 12 years More

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Eddie Cook is a great salesman. Always available when I text or call. I have worked with him for about 11 years now Always available when I text or call. I have worked with him for about 11 years now More

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Great dealership! The employees were very nice and knowledgeable. The waiting area is clean and every time an employee passed they were smiling and ready to answer any The employees were very nice and knowledgeable. The waiting area is clean and every time an employee passed they were smiling and ready to answer anyone’s questions. I also really liked that I received a video of the car inspection afterwards, I’ve never had that before and thought it was a nice touch! More

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Chivas is the first employee I have dealt with in years who actually took the time to explain things to me and treated me as a human and not a purse. The rest of the employees in the service department co who actually took the time to explain things to me and treated me as a human and not a purse. The rest of the employees in the service department could all benefit from following Chavis’s lead as he is Fred Anderson’s gem and a true asset. The service shop and Fred Anderson on the other hand is disappointing at best. You nickel and dime for everything. You do unnecessary work without prior approval. I have had numerous issues with Fred Anderson over my 10 years of being their customer and will not be using them anymore for anything other than my free oil changes which really are not free. I’ve been a loyal customer and only ever had a service or any work done on my vehicle at this location and you would think I was a beggar off of the streets asking for change. I requested my locks be looked at as my key fob was not locking nor unlocking my doors as well as not working from my door panel unless the car was cranked. I suspected it was a blown fuse or an issue with my ECU and not an actuator issue as none of the doors were working to include my rear door. They immediately told me it was a key fob issue and recommended a new key be cut and chip be made which is BIG money. Luckily I knew it was not a fob issue and asked chevis to ask the foreman to investigate further. They wanted to then charge me an additional $350 to investigate further which would only be to diagnose not to fix. I’m so disappointed in them and unfortunately this was the final straw for me. Thankfully Chavis voided the initial $105 diagnosis as I was never given an official diagnosis. More

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Everyone at Fred Anderson Charleston is so nice from your service department to sales. I have been getting my Highlander serviced there for two years and finally got the opportunity to trade up to my n your service department to sales. I have been getting my Highlander serviced there for two years and finally got the opportunity to trade up to my new 4Runner. It took me three days of going back and forth trying to make a decision and both JJ and the Management team went above and beyond to make sure I was comfortable and happy. JJ is simply the best he wasn’t pushy, he was vey kind and trust me I was annoying he has the patience of a Saint. Thank you for being the best person. I feel like I have family at Fred Anderson! More

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Went to get an oil change it went poorly, however they ended up handing me a brand new truck. So there’s nothing to complain about. They did their jobs and did it well. Eddie was great. ended up handing me a brand new truck. So there’s nothing to complain about. They did their jobs and did it well. Eddie was great. More

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Marlon was by far the most helpful salesperson I’ve ever worked with in my life. All of the employees I interacted with, especially Robbie, made me feel like a priority and I would recommend either of them worked with in my life. All of the employees I interacted with, especially Robbie, made me feel like a priority and I would recommend either of them to everyone I know. More

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Courteous, knowledgeable, and very professional! They go above and beyond to take care of the customer! Thank you! They go above and beyond to take care of the customer! Thank you! More

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Top shelf staff! From sales to service my experiences have always been a customer first attitude. From sales to service my experiences have always been a customer first attitude. More

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