Fred Anderson Toyota of Charleston

Excellent experience buying a new Tundra I wanted a specific color Tundra with a moon roof, upgraded radio, and other upgrades. The salesman Brent Poline was very helpful in finding ex I wanted a specific color Tundra with a moon roof, upgraded radio, and other upgrades. The salesman Brent Poline was very helpful in finding exactly what I wanted and was able to get it in a timely fashion. Brent went over everything in the truck with me and made sure I understood all the buttons and switches before I left with the truck. The staff at the dealership were very cordial and made me feel welcomed. More

Excellent/Exceptional Service We were in the market for a new vehicle; specifically, a Toyota RAV4 that I had been admiring from afar. What we didn't know was that we wanted a Hyb We were in the market for a new vehicle; specifically, a Toyota RAV4 that I had been admiring from afar. What we didn't know was that we wanted a Hybrid RAV4 Limited. We were shopping for a gas powered vehicle. We had brought our 2006 Avalon in for installation of a faulty dashboard and decided to look around at the new cars with no idea we would drive away with a new car. Jared met us in the "new" section of vehicles, introduced himself and expressed that he was there to assist us any way possible. We asked to drive a gasoline powered RAV4 which we did and were impressed. Jared asked what we wanted out of a vehicle and without being assertive or pushy asked if we were interested in a hybrid - we had never considered a hybrid vehicle. Jared went on to tell us the fine points of owning/driving a hybrid and asked again if we would be interested in driving same. Jared mentioned that he would like for us to experience the complete line of vehicles Toyota offered. We said why not, we didn't want to leave anything to chance. We were quite impressed. Next came color choices (exterior and interior) we would prefer. Fortunately, there was such a vehicle on the lot. After a price was presented to us, it didn't quite meet the amount we were able to spend on a car. A financial manager met with us to see what price would it take for us to be able to afford the vehicle we wanted. I can't say enough about the "short" negotiations that took place to make the transaction affordable for us to purchase our vehicle of choice. There was no wringing of hands or pressure placed on us to purchase. The staff at Fred Anderson Toyota wanted a happy, satisfied customer that would drive off the lot with a new car. Your staff could not have been more helpful, knowledgeable or friendly throughout the day of purchase. Needless to say, we drove a 2016 RAV4 Hybrid Limited off the lot. We were so impressed with Jared's knowledge of the Toyota products that he showed us. His demeanor and salesmanship were impeccable. After talking with us, he knew what we needed before we did - outstanding employee for Fred Anderson Toyota. I apologize for not remembering the young man's name who helped negotiate the final purchase price. We failed to get his business card. He was so instrumental in finding a purchase price we could live with. We are a happy, satisfied customer. More

Great Customer Service! I was in the market for a new car but had no idea what I wanted. Emily was incredibly friendly and knowledgeable. She let me test drive a few differ I was in the market for a new car but had no idea what I wanted. Emily was incredibly friendly and knowledgeable. She let me test drive a few different cars and then sent me home with the one I was thinking about purchasing. I loved getting to test drive the car for a couple of days, that really sealed the deal for me. She worked hard to get me everything that I wanted and for a great deal! Car shopping isn't my favorite thing to do, but she made it a great experience and I'm so happy with my new purchase!!! More

Totally worth the drive I saw a vehicle that I wanted at Fred Anderson Toyota of Charleston, which is 3 hours away, on the internet. It was totally worth the drive. I firs I saw a vehicle that I wanted at Fred Anderson Toyota of Charleston, which is 3 hours away, on the internet. It was totally worth the drive. I first talked with Victoria Guay to set up a time to test drive. She was very informative and made sure everything was set for my arrival. Mark Searcy, my salesperson, was very professional and constantly tried to make me feel comfortable and relaxed. He wanted to make sure he addressed any concerns that I had. Aleica Durr handled the financing for me. She was also very professional, explained every detail and made sure that she understood what I needed. I am well satisfied with my purchase as well as the care that I received at Fred Anderson Toyota of Charleston! Thanks guys!!! More

Love my new SUV Shane Underwood was an excellent salesman and gave me a great deal!!..and was very patient!!..and Eddie Cooks got it done in a jiffy! Shane Underwood was an excellent salesman and gave me a great deal!!..and was very patient!!..and Eddie Cooks got it done in a jiffy! More

Great Experience Great experience! No pressure to purchase our 2016 Highlander. Very knowledgeable about the product. Would recommend the dealership along with Brent P Great experience! No pressure to purchase our 2016 Highlander. Very knowledgeable about the product. Would recommend the dealership along with Brent Poling to others without any hesitation. More

Easy! From start to finish, the process was very easy and enjoyable. I also noticed how nice the facility was and the staff were very professional. From start to finish, the process was very easy and enjoyable. I also noticed how nice the facility was and the staff were very professional. More

Helpful Everyone especially Tom was very helpful and friendly throughout the entire process. I really like that Tom has checked in with me more than once to s Everyone especially Tom was very helpful and friendly throughout the entire process. I really like that Tom has checked in with me more than once to see if I have had any questions or concerns about the vehicle. Definetely would recommend friends and family to stop here before another dealer! More

Great Experience! My husband and I just bought a 2015 Highlander from Fred Anderson & Brent was wonderful to work with! He was very knowledgable, friendly and incredibl My husband and I just bought a 2015 Highlander from Fred Anderson & Brent was wonderful to work with! He was very knowledgable, friendly and incredibly patient as he helped work the price down to fit our budget. We left with a car I love at a price we could afford and I couldn't be happier. I will definitely recommend Fred Anderson & Brent to anyone we know that is looking for a car. Thanks again! More

John was great! John was very professional and very helpful in the buying process. I couldn't have asked for a better experience. Buying new cars can be stressful wit John was very professional and very helpful in the buying process. I couldn't have asked for a better experience. Buying new cars can be stressful with all the pushiness of sale, but this experience was nothing like that. I would hands down recommend John. More