Fred Anderson Toyota of Charleston

Very helpful! Steve Darling was so helpful and patient! Anything he wasn't sure of, he double checked for us and even stayed a little bit over to make sure we were Steve Darling was so helpful and patient! Anything he wasn't sure of, he double checked for us and even stayed a little bit over to make sure we were able to settle some paperwork. Their dealership does have some tight parking spaces, but the facility is so nice inside. The service waiting area is very convenient and even has a special room for parents and children to wait. More

Excellent! My experience was exceptional. Emily Howard and Alesia Durr were very professional, answered all of my questions and were very knowledgeable. What a My experience was exceptional. Emily Howard and Alesia Durr were very professional, answered all of my questions and were very knowledgeable. What a wonderful experience! More

Tacoma purchase Everyone I dealt with was knowledgeable and friendly throughout the entire process. Communication was spot on and they sourced the exact truck I was Everyone I dealt with was knowledgeable and friendly throughout the entire process. Communication was spot on and they sourced the exact truck I was searching for. More

Great experience with Emily Howard and the dealership. I was impressed with Emily's professionalism, knowledge and personality. Great salesperson! No complaints. The dealership was very clean, and everyo I was impressed with Emily's professionalism, knowledge and personality. Great salesperson! No complaints. The dealership was very clean, and everyone was friendly. Awesome experience. More

Excellent Experience Very helpful, knowledgeable and great ultimate price. Very busy person, so appreciated the quick response, "no nonsense", quick turnaround and organi Very helpful, knowledgeable and great ultimate price. Very busy person, so appreciated the quick response, "no nonsense", quick turnaround and organized process to get in and out reasonably quickly with a brand new car. Response from the whole team was prompt and quick. Great job by Brent and team. More

Great place to buy a car! I love this dealership. The people are amazing and helpful! Buy your next car from them. You will not be disappointed during any part of the process. I love this dealership. The people are amazing and helpful! Buy your next car from them. You will not be disappointed during any part of the process. More

Dealt with Chris Mitchell This was the second tacoma that I have ordered and purchased from Chris in less than a year. Everything was transparent and both deals went smoothly This was the second tacoma that I have ordered and purchased from Chris in less than a year. Everything was transparent and both deals went smoothly and on time. My time was not wasted. More

EXCELLENT SERVICE I never enjoy going to a dealership and buying a new car. But my experience at Fred Anderson Toyota and working with Chris Mitchell was the exception I never enjoy going to a dealership and buying a new car. But my experience at Fred Anderson Toyota and working with Chris Mitchell was the exception. I found Chris to be true to his word, he never tried to pull any punches with me, and even got me a better deal than I expected. Buying my new Tacoma was easy and transparent and I appreciated that very much. Thanks Chris for making this experience a great one. More

Brent was great! Management needs work. Very busy person so Brent did not waste my time and we got straight down to numbers. I saw on Toyota website they were leasing for $287/mo for SR5 Tac Very busy person so Brent did not waste my time and we got straight down to numbers. I saw on Toyota website they were leasing for $287/mo for SR5 Tacoma w 287 down. That's all me and my credit was spot on for that payment. Management, however, thought it was fun to offer me something in the 400s. Then offered me 330 before I walked out the door. Still not the advertised 287. I returned after shopping another dealership to see if trading my truck in could be worked on the deal. And this is why I don't like dealerships; they must start at a high number and negotiate. Just give me the best price since Toyota has already advertised a price online. They offered me 3300 less than what I owed on my truck and a pmt of 300, 13 over my target. I said great! I pay 13 over for my negative equity sure! Brent put my pay-off into the computer so management should have had it. They then were confused when I tried to confirm all that was due at signing was my first months payment. Brent began to sweat. New deal had to be proposed. I got 330/mo with step tubes and my truck paid off. It was fair but still worse than what I was offered initially for the same deal. Again, Brent was amazing! Management could enrich the car buying process by at least offering a person the advertised price and honoring a quote, no matter what the mix up may have been. Love my cool blue truck. Can't wait to find a name for her. Would be a lot cooler for 300/mo tho. More