Fred Anderson Toyota of Charleston

To the point and fast. The woman at the front desk (calls herself GG) gave me a dollar to buy something at the vending machine to pacify my daughter, then another employee c The woman at the front desk (calls herself GG) gave me a dollar to buy something at the vending machine to pacify my daughter, then another employee came by with some granola and gave it to my daughter to eat. Bringing kids to a dealership is already stressful, and they made it less stressful by being understanding and accommodating. I nicked off 2 stars because I wish I knew about the warranty service contract they lock into your contract when buying a car (Fidelity Warranty Services - more negative reviews than positive ones online). I purchased it but if I can go back in time, I'd refuse it and probably get another company that I have personally vetted myself and done my own homework on, not what the dealer recommends. The staff was great all around from the front desk, sales and finance, but I left feeling like I didn't get a fair chance to get my own preferred warranty service since it was late, we already been there four hours, my 2yo daughter was very restless, pregnant wife even more restless, then when I read the agreement it says I can only cancel the warranty contract if the dealership approves of it, which chances are they won't because I'm sure they get a cut out of that sell. We were there four hours, would have been nice to know about that early on and while waiting I could have done some research beforehand vs making a call on the spot before everything is signed. I was buying a used car, for all I know, the wheels fall off the second I leave the dealership and because I didn't buy the service contract that day, I'm screwed and slapped with the "as is" warranty disclaimer. Just left a bad taste in my mouth to agree to it with only positive information, find out I'm basically locked in and then see all these red flags online about Fidelity Warranty Services. More

Excellent I kept in communication with my sales person Christen Salvatico for over a year, waiting on a new redesigned vehicle that was a about to come. Her pat I kept in communication with my sales person Christen Salvatico for over a year, waiting on a new redesigned vehicle that was a about to come. Her patience and kindness won me over. Thanks for all your help. Travis More

Good Experience Chris Mitchell was my sales rep and he was very patient with me while I test drove new and used Tacomas. The finance dept was professional and helped Chris Mitchell was my sales rep and he was very patient with me while I test drove new and used Tacomas. The finance dept was professional and helped me get out of there with my new truck as quickly as possible. More

Well Done I'm not a big fan of the car buying experience and for that reason, i have not purchased a car in over 12 years. In this instance, i had to buy a ca I'm not a big fan of the car buying experience and for that reason, i have not purchased a car in over 12 years. In this instance, i had to buy a car but the whole Team at Fred Anderson led by Chris was absolutely top notch. Whenever i came to the dealership, they always asked who i was working with so that i never felt as though 6 different people were trying to garner my sale. Chris was very imformative, providing answers to all my questions and made the entire transaction from beginning to end one that i would comfortably say is my best auto purchase experience in the 25+ years i've been in the market. More

Top Notch! Great experience all around. By way of a referral, specifically for Salesman Mark Searcy, I chose to go with Anderson Toyota and was NOT disappointed Great experience all around. By way of a referral, specifically for Salesman Mark Searcy, I chose to go with Anderson Toyota and was NOT disappointed. I found the entire experience to be very pleasant, with no pressure and I got exactly what i wanted - Mark was a top notch professional , and the finance Manager, Mr Eddie Cooks was very meticulous, professional and personable. I will refer Mark in the future! More

Great Experience I came in knowing I had to buy a car quickly. They were great about working with me and I got a great deal. They had exactly what I wanted at a great I came in knowing I had to buy a car quickly. They were great about working with me and I got a great deal. They had exactly what I wanted at a great price. More

Great Experience I had wonderful customer service and was able to find my vehicle with no problems. My sales consultant did a wonderful job wIth everything I needed. I I had wonderful customer service and was able to find my vehicle with no problems. My sales consultant did a wonderful job wIth everything I needed. I would recommend his help and experience to anyone who needs help finding their future vehicle. More

Outstanding experience My fiancé and I purchased our cars from here on the same day. I'm only 24 and this is the 7th time I've been through this process but working with the My fiancé and I purchased our cars from here on the same day. I'm only 24 and this is the 7th time I've been through this process but working with the team at Fred Anderson Toyota was by far the most enjoyable experience I've had purchasing a car. Everyone makes you feel right at home, no games, no hassles. Everyone is genuine. They are all very true to the ways of southern hospitality :) More

New Car I went to Fred Anderson Toyota yesterday and worked with Matthew Laurence - he has helped my family members with a few of their purchases. He made my I went to Fred Anderson Toyota yesterday and worked with Matthew Laurence - he has helped my family members with a few of their purchases. He made my first real car buying purchase in my adult life excellent. He walked through all of the features for the RAV4 Hybrid and walked through all of the maintenance plans. He was excellent to work with and i would HIGHLY recommend him to anyone looking for a painless, informative, and smooth car buying experience. More

New Truck I had a great buying experience at Fred Anderson Toyota in Charleston, SC. They were able to get me out of negative equity in my trade and into a 201 I had a great buying experience at Fred Anderson Toyota in Charleston, SC. They were able to get me out of negative equity in my trade and into a 2016 Tundra. I would highly recommend this dealership. More